Hiver vs. SupportBee
Hiver vs. SupportBee
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month | |
SupportBee | N/A | SupportBee is a lean help desk option, essentially an email ticketing system, for small businesses. It deviates from the typical per agent per month pricing model in favor of pay-as-you-go ticket volume pricing. | N/A |
Hiver | SupportBee | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Hiver | SupportBee | |
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Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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Self Help Community |
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Hiver | SupportBee | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hiver | SupportBee | |
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Likelihood to Recommend | 1.0 (3 ratings) | 9.0 (4 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 4.0 (1 ratings) | 7.0 (1 ratings) |
Hiver | SupportBee | |
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Likelihood to Recommend | Hiver | SupportBee |
Pros | Hiver | SupportBee |
Cons | Hiver | SupportBee |
Usability | Hiver | SupportBee No answers on this topic |
Support Rating | Hiver | SupportBee |
Alternatives Considered | Hiver | SupportBee |
Return on Investment | Hiver | SupportBee |
ScreenShots | Hiver Screenshots |