Homebase vs. Jobber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Homebase
Score 6.6 out of 10
N/A
Homebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.
$14
per month
Jobber
Score 7.3 out of 10
N/A
Jobber is field service management software from the company of the same name in Edmonton, Alberta.
$39
per month 1 user
Pricing
HomebaseJobber
Editions & Modules
Essentials
$14
per month
Plus
$35
per month
All-in-one
$70
per month
Basic
Free
Core
$39 per month
Annual Plan 1 user
Connect
$119 per month
Annual Plan up to 7 users
Grow
$239 per month
Annual Plan up to 30 users
Offerings
Pricing Offerings
HomebaseJobber
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
HomebaseJobber
Small Businesses
7shifts
7shifts
Score 9.5 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.6 out of 10
Jotform
Jotform
Score 8.6 out of 10
Enterprises
Zoho People
Zoho People
Score 8.7 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HomebaseJobber
Likelihood to Recommend
10.0
(2 ratings)
2.2
(6 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(1 ratings)
Usability
-
(0 ratings)
5.0
(2 ratings)
Support Rating
-
(0 ratings)
4.0
(2 ratings)
User Testimonials
HomebaseJobber
Likelihood to Recommend
Homebase
I loved using Homebase! The best feature, by far, is scheduling in shifts! It really could not be easier! For restaurants and bars it is the easiest and best software! Using the payroll feature can be very easy! The only downfall is trying to separate scheduled worked hours and overtime. The layout is simple and easy to navigate. The only real con I can think of is that lag.
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Jobber - Field Service Software
When you have a lot of techs out in the field, Jobber helps to keep track of who is assigned to which job. This lessens the likelihood of miscommunication or having jobs "fall through the cracks." Techs do not need to physically come to the office for their assignments each day which saves time and money since they can access their Jobber assignments through their phones.
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Pros
Homebase
  • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
  • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
  • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
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Jobber - Field Service Software
  • The recurring job feature was key to our decision in selecting Jobber. There's a lot of flexibility in how you schedule recurring work. I especially like that you can select the frequency (weekly, monthly) coupled with either a specific date or day of the week/month.
  • Client email reminders help our clients know when we're coming and provide an important point of contact. Customizing the email was easy.
  • Client overview. It's extremely helpful to be able to view a client's record and see the upcoming visits along with the completed work.
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Cons
Homebase
  • Notifications could be more punctual
  • Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
  • Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.
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Jobber - Field Service Software
  • Pricey. They should consider some more affordable options.
  • Design. As we ramped up our visual identity we were looking for a more modern design.
  • To include visible discounting options on quotes, for example.
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Likelihood to Renew
Homebase
No answers on this topic
Jobber - Field Service Software
I am anxious to replace it but there will be effort to learn and switch.
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Usability
Homebase
No answers on this topic
Jobber - Field Service Software
It is usable in multiple settings, but in my opinion preferably for small to medium-sized organizations. It covers the process as a whole and can be used in any segment (from creating a quote to client communication). The mobile app is very usable, intuitive, and especially useful for people working in the field
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Support Rating
Homebase
No answers on this topic
Jobber - Field Service Software
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
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Alternatives Considered
Homebase
Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
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Jobber - Field Service Software
Jobber was the best for us by offering the right amount of professional features while not being overwhelming for a small company to use.
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Return on Investment
Homebase
  • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
  • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
  • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
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Jobber - Field Service Software
  • This has helped us keep costs down by routing our jobs more efficiently. Specifically, it saves tons of time in routing the jobs, but also saves time/fuel for our drivers.
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ScreenShots