What users are saying about
27 Ratings
10 Ratings
27 Ratings
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Score 8.7 out of 100
10 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Sales Force Automation

    6.6

    HoneyBook

    66%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 7/7 features

    Customer data management / contact management

    6.4
    64%
    9 Ratings
    N/A
    0 Ratings

    Workflow management

    6.1
    61%
    8 Ratings
    N/A
    0 Ratings

    Opportunity management

    6.8
    68%
    8 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    6.5
    65%
    8 Ratings
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    9 Ratings
    N/A
    0 Ratings

    Quote & order management

    6.9
    69%
    7 Ratings
    N/A
    0 Ratings

    Interaction tracking

    5.6
    56%
    7 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    5.7

    HoneyBook

    57%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 2/2 features

    Case management

    5.4
    54%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    6.0
    60%
    6 Ratings
    N/A
    0 Ratings

    Marketing Automation

    4.9

    HoneyBook

    49%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 1/1 features

    Lead management

    4.9
    49%
    7 Ratings
    N/A
    0 Ratings

    CRM Project Management

    6.1

    HoneyBook

    61%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 3/3 features

    Task management

    5.4
    54%
    9 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.2
    72%
    8 Ratings
    N/A
    0 Ratings

    Reporting

    5.6
    56%
    8 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    4.7

    HoneyBook

    47%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 1/1 features

    Customizable reports

    4.7
    47%
    6 Ratings
    N/A
    0 Ratings

    Customization

    6.2

    HoneyBook

    62%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 2/2 features

    Custom fields

    6.8
    68%
    8 Ratings
    N/A
    0 Ratings

    Custom objects

    5.5
    55%
    8 Ratings
    N/A
    0 Ratings

    Security

    5.6

    HoneyBook

    56%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 2/2 features

    Single sign-on capability

    6.0
    60%
    6 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    5.2
    52%
    7 Ratings
    N/A
    0 Ratings

    Platform

    6.5

    HoneyBook

    65%

    Invoiced

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 1/1 features

    Mobile access

    6.5
    65%
    8 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • HoneyBook is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.7

    HoneyBook

    77%
    9 Ratings
    6.6

    Invoiced

    66%
    3 Ratings

    Likelihood to Renew

    9.0

    HoneyBook

    90%
    1 Rating

    Invoiced

    N/A
    0 Ratings

    Usability

    7.1

    HoneyBook

    71%
    7 Ratings

    Invoiced

    N/A
    0 Ratings

    Support Rating

    7.2

    HoneyBook

    72%
    7 Ratings

    Invoiced

    N/A
    0 Ratings

    Likelihood to Recommend

    HoneyBook

    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Read full review

    Invoiced

    A 1-10 employee company with no accounting system integration needs and no customization may be suited for Invoiced. Although I wish I could, I cannot in good faith recommend any other scenario for which Invoiced is the right solution. Perhaps a subscription service that is very streamlined on autopay could work as well, but I cannot speak to that scenario directly. I do not think Invoiced can be trusted to integrate with accounting software, certainly not NetSuite, given the aforementioned reasons. There is a very high risk of system failures, connection breaks, improper code built into the core bundles, and they will blame the company for anything that is not totally standard operations. In summary, if your business does anything unique at all from a transaction lens, I would be very careful as Invoiced may promise to handle it in a Sales pitch, and then 9 months later it could still be unsolved. All the while, they are charging you even if the product is not launched, and they also will not let you terminate, because Invoiced will deny a "breach" even in the face of a directly observable example just to ride out the contract and keep all the money.
    Read full review

    Pros

    HoneyBook

    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Read full review

    Invoiced

    • Easy to use interface
    • Quickbooks integration
    • Lots of data reporting options
    Read full review

    Cons

    HoneyBook

    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Read full review

    Invoiced

    • Communication is the #1 failure - the Invoiced contract Term starts PRE-launch on day 1, yet Invoiced had an extremely slow and encumbered way of onboarding and trying to set us up.
    • Core Product: In our testing, their core product broke numerous times, and if this were in a live scenario we would have been devastated. Be very careful as they don't take ownership for maintaining their integrations with all software, and things can break at any moment with updates
    • Systems: Invoiced rolled out updates that contained faulty code and damaged our accounting system. The lack of expertise, at least in NetSuite, is very dangerous and I recommend having in-house develops watch Invoiced's moves very carefully if you do end up trying to use them.
    • Lack of Ownership: We tried to terminate multiple times, only be to requested over and over that they can fix the problems. We gave them more time since we were so heavily invested from a time perspective, but they did not own the failures and we were even lied to directly by senior management in a remarkable failure to adhere to basic deadlines.
    Read full review

    Pricing Details

    HoneyBook

    Starting Price

    $390 Year

    Editions & Modules

    HoneyBook editions and modules pricing
    EditionModules
    Unlimited Plan - Annual$3901
    $1 Promo$1 Per Month2
    Unlimited Plan - Monthly$393

    Footnotes

    1. Year
    2. 6 Months Promo Code = ONLY1
    3. Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

    Invoiced

    Starting Price

    Editions & Modules

    Invoiced editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      HoneyBook

      Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
      Read full review

      Invoiced

      No answers on this topic

      Usability

      HoneyBook

      This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
      Read full review

      Invoiced

      No answers on this topic

      Support Rating

      HoneyBook

      They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
      Read full review

      Invoiced

      No answers on this topic

      Alternatives Considered

      HoneyBook

      We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
      Read full review

      Invoiced

      We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.
      Read full review

      Return on Investment

      HoneyBook

      • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
      • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
      Read full review

      Invoiced

      • Allows us to easily track our ARs
      • Allows us to keep track of past due ARs
      • Automates our invoicing/matching with Quickbooks
      Read full review

      Screenshots

      Add comparison