What users are saying about
26 Ratings
17 Ratings
26 Ratings
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Score 8.8 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Sales Force Automation

    7.2

    HoneyBook

    72%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 7/7 features

    Customer data management / contact management

    6.9
    69%
    9 Ratings
    N/A
    0 Ratings

    Workflow management

    6.7
    67%
    8 Ratings
    N/A
    0 Ratings

    Opportunity management

    7.5
    75%
    8 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.1
    71%
    8 Ratings
    N/A
    0 Ratings

    Contract management

    8.6
    86%
    9 Ratings
    N/A
    0 Ratings

    Quote & order management

    7.8
    78%
    7 Ratings
    N/A
    0 Ratings

    Interaction tracking

    6.2
    62%
    7 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    6.5

    HoneyBook

    65%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 2/2 features

    Case management

    6.4
    64%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    6.6
    66%
    6 Ratings
    N/A
    0 Ratings

    Marketing Automation

    5.5

    HoneyBook

    55%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 1/1 features

    Lead management

    5.5
    55%
    7 Ratings
    N/A
    0 Ratings

    CRM Project Management

    6.6

    HoneyBook

    66%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 3/3 features

    Task management

    5.6
    56%
    9 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Reporting

    6.2
    62%
    8 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    5.3

    HoneyBook

    53%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 1/1 features

    Customizable reports

    5.3
    53%
    6 Ratings
    N/A
    0 Ratings

    Customization

    6.8

    HoneyBook

    68%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 2/2 features

    Custom fields

    7.5
    75%
    8 Ratings
    N/A
    0 Ratings

    Custom objects

    6.1
    61%
    8 Ratings
    N/A
    0 Ratings

    Security

    5.9

    HoneyBook

    59%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 2/2 features

    Single sign-on capability

    6.3
    63%
    6 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    5.4
    54%
    7 Ratings
    N/A
    0 Ratings

    Platform

    7.1

    HoneyBook

    71%

    Thryv

    Feature Set Not Supported
    N/A
    HoneyBook ranks higher in 1/1 features

    Mobile access

    7.1
    71%
    8 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    HoneyBook

    Feature Set Not Supported
    N/A
    9.0

    Thryv

    90%
    Thryv ranks higher in 7/7 features

    Dynamic content

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Landing pages

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile optimization

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.6
    86%
    8 Ratings

    List management

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.6
    86%
    3 Ratings

    Lead Management

    HoneyBook

    Feature Set Not Supported
    N/A
    8.2

    Thryv

    82%
    Thryv ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    8.8
    88%
    6 Ratings

    Data quality management

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    7.3
    73%
    6 Ratings

    Campaign Management

    HoneyBook

    Feature Set Not Supported
    N/A
    9.3

    Thryv

    93%
    Thryv ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Social Media Marketing

    HoneyBook

    Feature Set Not Supported
    N/A
    6.8

    Thryv

    68%
    Thryv ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    9.5
    95%
    8 Ratings

    Social profile integration

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Reporting & Analytics

    HoneyBook

    Feature Set Not Supported
    N/A
    6.6

    Thryv

    66%
    Thryv ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Standard reports

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Custom reports

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Platform & Infrastructure

    HoneyBook

    Feature Set Not Supported
    N/A
    8.6

    Thryv

    86%
    Thryv ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Customizability

    N/A
    0 Ratings
    8.9
    89%
    5 Ratings

    Attribute Ratings

    • Thryv is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.2

    HoneyBook

    82%
    9 Ratings
    9.4

    Thryv

    94%
    8 Ratings

    Likelihood to Renew

    9.0

    HoneyBook

    90%
    1 Rating

    Thryv

    N/A
    0 Ratings

    Usability

    7.6

    HoneyBook

    76%
    7 Ratings
    9.0

    Thryv

    90%
    2 Ratings

    Support Rating

    7.7

    HoneyBook

    77%
    7 Ratings
    9.7

    Thryv

    97%
    5 Ratings

    Likelihood to Recommend

    HoneyBook

    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Tiffany Waddell Tate | TrustRadius Reviewer

    Thryv

    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Cynthia Blackwell | TrustRadius Reviewer

    Pros

    HoneyBook

    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Melody Alexander | TrustRadius Reviewer

    Thryv

    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Dona Carlisle | TrustRadius Reviewer

    Cons

    HoneyBook

    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Alyssa Parr | TrustRadius Reviewer

    Thryv

    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Lisa Newman | TrustRadius Reviewer

    Pricing Details

    HoneyBook

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $390 Year

    HoneyBook Editions & Modules

    Edition
    Unlimited Plan - Annual$3901
    $1 Promo$1 Per Month2
    Unlimited Plan - Monthly$393
    1. Year
    2. 6 Months Promo Code = ONLY1
    3. Month
    Additional Pricing Details
    For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

    Thryv

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Thryv Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    HoneyBook

    HoneyBook 9.0
    Based on 1 answer
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Anonymous | TrustRadius Reviewer

    Thryv

    No score
    No answers yet
    No answers on this topic

    Usability

    HoneyBook

    HoneyBook 7.6
    Based on 7 answers
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Anonymous | TrustRadius Reviewer

    Thryv

    Thryv 9.0
    Based on 2 answers
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Greg Swacker | TrustRadius Reviewer

    Support Rating

    HoneyBook

    HoneyBook 7.7
    Based on 7 answers
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Dana Sacco | TrustRadius Reviewer

    Thryv

    Thryv 9.7
    Based on 5 answers
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    HoneyBook

    We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
    Anonymous | TrustRadius Reviewer

    Thryv

    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Donna-sue Carpenter | TrustRadius Reviewer

    Return on Investment

    HoneyBook

    • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
    • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
    Kristin Cole | TrustRadius Reviewer

    Thryv

    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Jerry Laird | TrustRadius Reviewer

    Screenshots

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