HoneyBook vs Thryv | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 26 reviews and ratings

Score 8.8 out of 10

Based on 17 reviews and ratings

Feature Set Ratings

Sales Force Automation

7.2

HoneyBook

72%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 7/7 features

Customer data management / contact management

6.9

69%

9 Ratings

N/A

0 Ratings

Workflow management

6.7

67%

8 Ratings

N/A

0 Ratings

Opportunity management

7.5

75%

8 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.1

71%

8 Ratings

N/A

0 Ratings

Contract management

8.6

86%

9 Ratings

N/A

0 Ratings

Quote & order management

7.8

78%

7 Ratings

N/A

0 Ratings

Interaction tracking

6.2

62%

7 Ratings

N/A

0 Ratings

Customer Service & Support

6.5

HoneyBook

65%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 2/2 features

Case management

6.4

64%

5 Ratings

N/A

0 Ratings

Help desk management

6.6

66%

6 Ratings

N/A

0 Ratings

Marketing Automation

5.5

HoneyBook

55%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 1/1 features

Lead management

5.5

55%

7 Ratings

N/A

0 Ratings

CRM Project Management

6.6

HoneyBook

66%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 3/3 features

Task management

5.6

56%

9 Ratings

N/A

0 Ratings

Billing and invoicing management

8.0

80%

8 Ratings

N/A

0 Ratings

Reporting

6.2

62%

8 Ratings

N/A

0 Ratings

CRM Reporting & Analytics

5.3

HoneyBook

53%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 1/1 features

Customizable reports

5.3

53%

6 Ratings

N/A

0 Ratings

Customization

6.8

HoneyBook

68%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 2/2 features

Custom fields

7.5

75%

8 Ratings

N/A

0 Ratings

Custom objects

6.1

61%

8 Ratings

N/A

0 Ratings

Security

5.9

HoneyBook

59%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 2/2 features

Single sign-on capability

6.3

63%

6 Ratings

N/A

0 Ratings

Role-based user permissions

5.4

54%

7 Ratings

N/A

0 Ratings

Platform

7.1

HoneyBook

71%

Thryv

Feature Set Not Supported

N/A

HoneyBook ranks higher in 1/1 features

Mobile access

7.1

71%

8 Ratings

N/A

0 Ratings

Email & Online Marketing

HoneyBook

Feature Set Not Supported

N/A

9.0

Thryv

90%

Thryv ranks higher in 7/7 features

Dynamic content

N/A

0 Ratings

8.9

89%

7 Ratings

Ability to test dynamic content

N/A

0 Ratings

9.1

91%

7 Ratings

Landing pages

N/A

0 Ratings

10.0

100%

1 Rating

Mobile optimization

N/A

0 Ratings

9.0

90%

8 Ratings

Email deliverability reporting

N/A

0 Ratings

8.6

86%

8 Ratings

List management

N/A

0 Ratings

8.7

87%

6 Ratings

Triggered drip sequences

N/A

0 Ratings

8.6

86%

3 Ratings

Lead Management

HoneyBook

Feature Set Not Supported

N/A

8.2

Thryv

82%

Thryv ranks higher in 3/3 features

Lead nurturing

N/A

0 Ratings

8.8

88%

6 Ratings

Data quality management

N/A

0 Ratings

8.5

85%

6 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

7.3

73%

6 Ratings

Campaign Management

HoneyBook

Feature Set Not Supported

N/A

9.3

Thryv

93%

Thryv ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

9.2

92%

5 Ratings

Event/webinar marketing

N/A

0 Ratings

9.3

93%

4 Ratings

Social Media Marketing

HoneyBook

Feature Set Not Supported

N/A

6.8

Thryv

68%

Thryv ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

9.5

95%

8 Ratings

Social profile integration

N/A

0 Ratings

4.0

40%

1 Rating

Reporting & Analytics

HoneyBook

Feature Set Not Supported

N/A

6.6

Thryv

66%

Thryv ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

9.2

92%

7 Ratings

Standard reports

N/A

0 Ratings

8.6

86%

7 Ratings

Custom reports

N/A

0 Ratings

2.0

20%

1 Rating

Platform & Infrastructure

HoneyBook

Feature Set Not Supported

N/A

8.6

Thryv

86%

Thryv ranks higher in 3/3 features

API

N/A

0 Ratings

8.0

80%

3 Ratings

Role-based workflow & approvals

N/A

0 Ratings

8.9

89%

2 Ratings

Customizability

N/A

0 Ratings

8.9

89%

5 Ratings

Attribute Ratings

Thryv is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

HoneyBook

82%

9 Ratings

9.4

Thryv

94%

8 Ratings

HoneyBook

90%

1 Rating

Thryv

N/A

0 Ratings

HoneyBook

76%

7 Ratings

9.0

Thryv

90%

2 Ratings

HoneyBook

77%

7 Ratings

9.7

Thryv

97%

5 Ratings

Pros

HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
The app helps me feel connected to my leads and data while I'm away from my computer.

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Melody Alexander

Owner

Sparrow Creative StudiosMarketing & Advertising, 1-10 employees

View all 9 answers on this topic

Customer service is FANTASTIC!
Put regularly used and needed tasks under one umbrella.
Makes it easy to schedule and post to Social Media

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Dona Carlisle

Owner / Virtual Assistant

VA On The Spot LLCManagement Consulting, 1-10 employees

View all 8 answers on this topic

Cons

The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
The transaction fees for instant deposits are expensive.
[I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.

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Alyssa Parr

Founder & Creative Director

Luminescent Dreams, LLCMarketing & Advertising, 1-10 employees

View all 9 answers on this topic

Offer an automated rewards program for my customer based on their spending and their referrals.
Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
Maybe providing apps.

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Lisa Newman

Owner

Printwise PromotionsApparel & Fashion, 1-10 employees

View all 8 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$390 Year

HoneyBook Editions & Modules

Edition

Unlimited Plan - Annual	$390¹
$1 Promo	$1 Per Month²
Unlimited Plan - Monthly	$39³

Year
6 Months Promo Code = ONLY1
Month

Additional Pricing Details

For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Thryv Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

HoneyBook 9.0

Based on 1 answer

Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.

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Verified User

Executive in Professional Services

Professional Training & Coaching Company, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Usability

HoneyBook 7.6

Based on 7 answers

This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.

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Verified User

Administrator in Corporate

Events Services Company, 11-50 employees

View all 7 answers on this topic

Thryv 9.0

Based on 2 answers

It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.

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Greg Swacker

Sales Manager

Seiler PlasticsPlastics, 11-50 employees

View all 2 answers on this topic

Support Rating

HoneyBook 7.7

Based on 7 answers

They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.

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Dana Sacco

Owner

i2iHype LLCManagement Consulting, 1-10 employees

View all 7 answers on this topic

Thryv 9.7

Based on 5 answers

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 5 answers on this topic

Alternatives Considered

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

View all 9 answers on this topic

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

View all 8 answers on this topic

Return on Investment

Workflow/task management has increased our bookings and saved lost opportunities by 25%.
Customization of brochures and contracts allows us to fully represent our brand through the sales process.

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Kristin Cole

Owner

Sound Wave EventsEvents Services, 11-50 employees

View all 9 answers on this topic

Increased Social Media Presence has kept us in touch with clients
I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.

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Jerry Laird

CPA

Laird & Associates, PCAccounting, 1-10 employees

View all 8 answers on this topic

Screenshots

See All (7) HoneyBook Screenshots

See All (5) Thryv Screenshots

HoneyBook

Thryv

HoneyBook

Thryv

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

HoneyBook

Thryv

Case management

Help desk management

HoneyBook

Thryv

Lead management

HoneyBook

Thryv

Task management

Billing and invoicing management

Reporting

HoneyBook

Thryv

Customizable reports

HoneyBook

Thryv

Custom fields

Custom objects

HoneyBook

Thryv

Single sign-on capability

Role-based user permissions

HoneyBook

Thryv

Mobile access

HoneyBook

Thryv

Dynamic content

Ability to test dynamic content

Landing pages

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

HoneyBook

Thryv

Lead nurturing

Data quality management

Automated sales alerts and tasks

HoneyBook

Thryv

Calendaring

Event/webinar marketing

HoneyBook

Thryv

Social sharing and campaigns

Social profile integration

HoneyBook

Thryv

Dashboards

Standard reports

Custom reports

HoneyBook

Thryv

API

Role-based workflow & approvals

Customizability

HoneyBook

Thryv

HoneyBook

Thryv

HoneyBook

Thryv

HoneyBook

Thryv

Likelihood to Recommend

HoneyBook

Thryv