What users are saying about
4 Ratings
3 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

HoneyBook

Because HoneyBook is so easy to use and set up, I would definitely recommend HoneyBook to a new small business owner who is looking to collect general client information and manage clients. I would not recommend HoneyBook to a larger company or really anyone that as a standard books more than 1 event on a day (the system sees that as a conflict and sends error messages). Anyone that wants to really make use of data should not use HoneyBook as that's not what this system is designed for.
Anonymous | TrustRadius Reviewer

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

HoneyBook
9.2
Thryv
Customer data management / contact management
HoneyBook
7.9
Thryv
Workflow management
HoneyBook
7.9
Thryv
Opportunity management
HoneyBook
8.9
Thryv
Integration with email client (e.g., Outlook or Gmail)
HoneyBook
10.0
Thryv
Contract management
HoneyBook
10.0
Thryv
Quote & order management
HoneyBook
10.0
Thryv
Interaction tracking
HoneyBook
10.0
Thryv

Customer Service & Support

HoneyBook
9.8
Thryv
Case management
HoneyBook
9.5
Thryv
Help desk management
HoneyBook
10.0
Thryv

Marketing Automation

HoneyBook
10.0
Thryv
Lead management
HoneyBook
10.0
Thryv

CRM Project Management

HoneyBook
9.1
Thryv
Task management
HoneyBook
10.0
Thryv
Billing and invoicing management
HoneyBook
9.1
Thryv
Reporting
HoneyBook
8.1
Thryv

CRM Reporting & Analytics

HoneyBook
6.0
Thryv
Customizable reports
HoneyBook
6.0
Thryv

Customization

HoneyBook
9.5
Thryv
Custom fields
HoneyBook
9.5
Thryv
Custom objects
HoneyBook
9.5
Thryv

Security

HoneyBook
9.5
Thryv
Single sign-on capability
HoneyBook
10.0
Thryv
Role-based user permissions
HoneyBook
8.9
Thryv

Platform

HoneyBook
7.3
Thryv
Mobile access
HoneyBook
7.3
Thryv

Email & Online Marketing

HoneyBook
Thryv
8.5
Dynamic content
HoneyBook
Thryv
9.0
Ability to test dynamic content
HoneyBook
Thryv
10.0
Landing pages
HoneyBook
Thryv
10.0
Mobile optimization
HoneyBook
Thryv
5.5
Email deliverability reporting
HoneyBook
Thryv
7.2
List management
HoneyBook
Thryv
9.0
Triggered drip sequences
HoneyBook
Thryv
9.0

Lead Management

HoneyBook
Thryv
8.3
Lead nurturing
HoneyBook
Thryv
10.0
Data quality management
HoneyBook
Thryv
6.8
Automated sales alerts and tasks
HoneyBook
Thryv
8.1

Campaign Management

HoneyBook
Thryv
9.0
Calendaring
HoneyBook
Thryv
8.0
Event/webinar marketing
HoneyBook
Thryv
10.0

Social Media Marketing

HoneyBook
Thryv
7.0
Social sharing and campaigns
HoneyBook
Thryv
10.0
Social profile integration
HoneyBook
Thryv
4.0

Reporting & Analytics

HoneyBook
Thryv
5.0
Dashboards
HoneyBook
Thryv
9.0
Standard reports
HoneyBook
Thryv
4.0
Custom reports
HoneyBook
Thryv
2.0

Platform & Infrastructure

HoneyBook
Thryv
7.7
Role-based workflow & approvals
HoneyBook
Thryv
7.7
Customizability
HoneyBook
Thryv
7.8

Pros

HoneyBook

  • Task reminders for leads and clients.
  • Automated emails based on workflow assignments.
Kristin Cole | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

HoneyBook

  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
Anonymous | TrustRadius Reviewer

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

HoneyBook

No score
No answers yet
No answers on this topic

Thryv

Thryv 8.4
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HoneyBook

We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task management for clients are unmatched and very easy to use. We were able to customize all of our emails, brochures, and contracts to match our brand and provide a streamlined experience for our clients. HoneyBook has also been excellent at continually improving the platform and having new releases on a consistent basis. Even if the software doesn't have all the things I need (we have worked through some kinks along the way due to our company size), they are constantly growing and improving. I have also received excellent customer service from everyone at HoneyBook even though I have been demanding at times. These are the reasons I have stayed with HoneyBook even though there are a couple of improvements to the system (related to team functionality and reporting) that we are waiting for. I would recommend this software to anyone in my industry!
Kristin Cole | TrustRadius Reviewer

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

HoneyBook

  • HoneyBook was very cost effective which was great for ROI!
  • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
  • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
Anonymous | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
Starter Plan$92
Unlimited Plan - Monthly$392
  1. Year
  2. Month
Additional Pricing Details

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison