HoneyBook vs Thryv | TrustRadius

Likelihood to Recommend

Because HoneyBook is so easy to use and set up, I would definitely recommend HoneyBook to a new small business owner who is looking to collect general client information and manage clients. I would not recommend HoneyBook to a larger company or really anyone that as a standard books more than 1 event on a day (the system sees that as a conflict and sends error messages). Anyone that wants to really make use of data should not use HoneyBook as that's not what this system is designed for.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

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The communication with this platform change all aspects of my company.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Feature Rating Comparison

HoneyBook

Thryv

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

HoneyBook

Thryv

Case management

Help desk management

HoneyBook

Thryv

Lead management

HoneyBook

Thryv

Task management

Billing and invoicing management

Reporting

HoneyBook

Thryv

Customizable reports

HoneyBook

Thryv

Custom fields

Custom objects

HoneyBook

Thryv

Single sign-on capability

Role-based user permissions

HoneyBook

Thryv

Mobile access

HoneyBook

Thryv

Dynamic content

Ability to test dynamic content

Landing pages

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

HoneyBook

Thryv

Lead nurturing

Data quality management

Automated sales alerts and tasks

HoneyBook

Thryv

Calendaring

Event/webinar marketing

HoneyBook

Thryv

Social sharing and campaigns

Social profile integration

HoneyBook

Thryv

Dashboards

Standard reports

Custom reports

HoneyBook

Thryv

Role-based workflow & approvals

Customizability

Pros

Task reminders for leads and clients.
Automated emails based on workflow assignments.

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Kristin Cole

Owner

Sound Wave EventsEvents Services, 11-50 employees

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Website design
Mailing list subscribers

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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Cons

The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

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Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
The Platform is too complex and is only for small business owners.
We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Thryv 8.4

Based on 3 answers

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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Alternatives Considered

We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task management for clients are unmatched and very easy to use. We were able to customize all of our emails, brochures, and contracts to match our brand and provide a streamlined experience for our clients. HoneyBook has also been excellent at continually improving the platform and having new releases on a consistent basis. Even if the software doesn't have all the things I need (we have worked through some kinks along the way due to our company size), they are constantly growing and improving. I have also received excellent customer service from everyone at HoneyBook even though I have been demanding at times. These are the reasons I have stayed with HoneyBook even though there are a couple of improvements to the system (related to team functionality and reporting) that we are waiting for. I would recommend this software to anyone in my industry!

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Kristin Cole

Owner

Sound Wave EventsEvents Services, 11-50 employees

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Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

View all 2 answers on this topic

Return on Investment

HoneyBook was very cost effective which was great for ROI!
HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

View all 2 answers on this topic

We have grown our mailing list substantially.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

HoneyBook Editions & Modules

Edition

Unlimited Plan - Annual	$390¹
Starter Plan	$9²
Unlimited Plan - Monthly	$39²

Year
Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Thryv Editions & Modules

—

Additional Pricing Details

—

Rating Summary

HoneyBook

Thryv

HoneyBook

Thryv

HoneyBook

Thryv

Likelihood to Recommend

HoneyBook

Thryv

Feature Rating Comparison

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Case management

Help desk management

Lead management

Task management

Billing and invoicing management

Reporting

Customizable reports

Custom fields

Custom objects

Single sign-on capability

Role-based user permissions

Mobile access

Dynamic content

Ability to test dynamic content

Landing pages

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Lead nurturing

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

Role-based workflow & approvals

Customizability

Pros

HoneyBook

Thryv

Cons

HoneyBook

Thryv

Support Rating

HoneyBook

Thryv

Alternatives Considered

HoneyBook

Thryv

Return on Investment

HoneyBook

Thryv

Screenshots

HoneyBook

Thryv

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

HoneyBook Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Thryv Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison