HORISEN SMS Platform vs. Webex Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HORISEN SMS Platform
Score 0.0 out of 10
N/A
SMS trading platform for professional messaging business HORISEN SMS Platform is a messaging technology solution for managing all aspects of wholesale and retail SMS business, presented as scalable, and fast with high throughput, and comes with modules used to automate and manage daily SMS trading operations. HORISEN SMS Platform combines complex traffic operations with finance, monitoring, and security operations so the users of HORISEN SMS platform do not need any…N/A
Webex Connect
Score 9.1 out of 10
N/A
Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with their customers anywhere in the world on any channel -- SMS, Voice, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp, and other messaging apps, Webex Connect automates orchestration of these interactions with backend systems. A visual drag-&-drop builder allows the user…N/A
Pricing
HORISEN SMS PlatformWebex Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HORISEN SMS PlatformWebex Connect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
HORISEN SMS PlatformWebex Connect
Small Businesses
Telegram
Telegram
Score 9.0 out of 10
Telegram
Telegram
Score 9.0 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.0 out of 10
Telegram
Telegram
Score 9.0 out of 10
Enterprises
Telegram
Telegram
Score 9.0 out of 10
Telegram
Telegram
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HORISEN SMS PlatformWebex Connect
Likelihood to Recommend
-
(0 ratings)
8.6
(7 ratings)
Usability
-
(0 ratings)
8.5
(6 ratings)
User Testimonials
HORISEN SMS PlatformWebex Connect
Likelihood to Recommend
HORISEN
No answers on this topic
Cisco
I feel that Webex Connect has always been a great companion for me and our company's teams. They have provided us with exceptional support and significantly improved our business communication with our teams and clients, which is directly reflected in our business numbers.
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Pros
HORISEN
No answers on this topic
Cisco
  • It makes customer communication easy.
  • It improves customer interactions.
  • I like its ability to personalize customer journey as thus helps boost customer satisfaction.
  • It comes with great automation capabilities.
  • It better customer experience as well as enhancing digital resilience.
  • The tool supports multiple digital communication channels.
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Cons
HORISEN
No answers on this topic
Cisco
  • integrating multiple third-party applications
  • The initial setup and configuration can be a bit complex for new users
  • The documentation could be more detailed for advanced automation use cases, and sometimes the response time for support queries feels slower during peak hours.
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Usability
HORISEN
No answers on this topic
Cisco
I would rate a solid 9 in case of usability as it does its work perfectly without any lacks and delays, we are using it for almost 3 years now and have not faced any major bug or issue with it. along with that it's easy to construct a Flow end to end where you just drag and drop icons to make the nodes working together with each other and as well as its learning curve is very simple and can be used by a non tech person also.
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Alternatives Considered
HORISEN
No answers on this topic
Cisco
It doesn't stack against software like Teams - although Teams does have its own faults. Teams streamlines the communication between users, while Webex Connect feels outdated and is very glitchy. It is an ordeal to use Webex Connect when compared to Teams or even other similar applications. I do not recommend Webex Connect.
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Return on Investment
HORISEN
No answers on this topic
Cisco
  • The simplicity of integration of API with multiple messaging apps has increased our reach.
  • We ourselves are impressed with Cisco's Webex platform, and are planning to switch to our majority of communication channels to Webex platform applications.
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ScreenShots