Jobber vs. Remote People

The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.

Horizons is great when you need to utilize voice on the VM. Horizons is also great when you need to utilize peripherals like a physical machine. Overall, Horizons is a pretty good solution when it functions properly. The constant disconnections from the agent get extremely annoying. It seems like the best way to resolve the issue is to restart the VM in vCenter. This wouldn't be an issue for a small team, but if you're running 100+ VMs and this is happening every day to so many machines, it gets irritating that you can't be more productive elsewhere because you have to resolve the agent issue by restarting the VM before you can work on more important tasks or projects.

Incentivized

• The program and schedule is easy to use, operate, and easy to navigate
• Jobber offers the monthly fee at a very affordable price point
• Jobber makes it easy for my employees to clock in.
• Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience

Incentivized

• Ability to utilize voice when remoting into the virtual machine.
• Ability to utilize physical peripherals of a machine.
• Easier options for end users to configure in order for them to utilize.

Incentivized

• For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
• I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
• In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
• I found no merge functionality. Same client has two entries? Too bad.
• In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
• In my experience, the app is unusable, must use the web version on a mobile device.
• In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.

• Disconnection from Horizons Agent randomly which forces the VM to need to be restarted before Horizons can administer it again and end users can login.
• Speed when being utilized by end users compared to Microsoft RDP. Horizons is noticeably slower compared to Microsoft RDP.
• Failover functionality when VMs disconnect from agent.

Incentivized

I am anxious to replace it but there will be effort to learn and switch.

Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.

There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.

Incentivized

Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.

• It has dramatically helped keep us organized
• It has helped us keep payments taken care of and ensures that we don't miss an invoice
• It is great for our lead process
• I would like to see a lead board or line to help keep track of leads

• Saved quite a bit of money instead of spending it on physical machines.
• Kept productivity going for most associates during Covid.
• Agent issues with the VMs disconnecting have caused an issue with productivity from the IT side.

Incentivized