HotTelecom vs. Lingo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotTelecom
Score 10.0 out of 10
N/A
Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.
$5
Monthly fee + connection fee
Lingo
Score 6.0 out of 10
N/A
Lingo is a telephony and VoIP software solution from Lingo.
$15
per month
Pricing
HotTelecomLingo
Editions & Modules
Virtual fax number
$30
Monthly fee + connection fee
Virtual PBX
$65
Monthly fee
Direct virtual phone number
from 5
Monthly fee + connection fee
Virtual SMS number
from 7
Monthly fee + connection fee
Toll-free (800) number
from 7
Monthly fee + connection fee
Small Team
$15
per month
Standard
$30
per month
Plus
$40
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
HotTelecomLingo
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.
More Pricing Information
Features
HotTelecomLingo
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
HotTelecom
10.0
5 Ratings
20% above category average
Lingo
8.0
1 Ratings
2% below category average
Hosted PBX10.05 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.05 Ratings00 Ratings
Call reports10.05 Ratings00 Ratings
User templates00 Ratings8.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
HotTelecom
10.0
5 Ratings
17% above category average
Lingo
-
Ratings
Answering rules10.05 Ratings00 Ratings
Call recording10.05 Ratings00 Ratings
Call park10.05 Ratings00 Ratings
Call screening10.05 Ratings00 Ratings
Message alerts10.05 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
HotTelecom
9.0
5 Ratings
9% above category average
Lingo
-
Ratings
Audio conferencing9.05 Ratings00 Ratings
Best Alternatives
HotTelecomLingo
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotTelecomLingo
Likelihood to Recommend
10.0
(5 ratings)
6.0
(1 ratings)
Support Rating
9.6
(4 ratings)
-
(0 ratings)
User Testimonials
HotTelecomLingo
Likelihood to Recommend
Beta Company
When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
Read full review
Lingo
Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
Read full review
Pros
Beta Company
  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
Read full review
Lingo
  • User friendly, easy to see what needs to be done for each retail partner and completing all required documents
  • Its price is competitive compared to other options
  • Nice that they don't send a million update and confirmation emails like some platforms
Read full review
Cons
Beta Company
  • Video calling is not available as a feature.
Read full review
Lingo
  • Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
  • ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
  • Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
Read full review
Support Rating
Beta Company
We are totally satisfied with help Customer Support. They were quick and responsive
Read full review
Lingo
No answers on this topic
Alternatives Considered
Beta Company
No answers on this topic
Lingo
We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
Read full review
Return on Investment
Beta Company
  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
Read full review
Lingo
  • It helps us save money on EDI processing
  • It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders
  • We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated
Read full review
ScreenShots

HotTelecom Screenshots

Screenshot of Personal account on the website. User can perform an order there.