TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HouseCall Pro

    Score8.5 out of 10
    N/AHouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

    $65

    per month 1 user

    JetRails

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
    Pricing
    HouseCall ProJetRails
    Editions & Modules
    Website Builder
    $25
    per month/add on
    Additional Users
    $30
    per user/per month
    Sales Proposal Tool
    $40
    per month/add on
    Recurring Servicing Plans
    $40
    per month/add on
    Start
    $65
    per month
    Grow
    $149
    per month
    Manage
    $229
    per month
    XL
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    HouseCall ProJetRails
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HouseCall ProJetRails
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    No answers on this topic
    WP Engine
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HouseCall ProJetRails
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.8
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    9.8
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (4 ratings)
    User Testimonials
    HouseCall ProJetRails
    Likelihood to Recommend
    HouseCall Pro
    Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.
    Incentivized
    Read full review
    JetRails
    JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
    Read full review
    Pros
    HouseCall Pro
    • Schedule
    • Organize jobs
    • User-friendly
    • Great customer communication
    Incentivized
    Read full review
    JetRails
    • Hosting.
    • Magento hosting.
    • Big Commerce hosting.
    Read full review
    Cons
    HouseCall Pro
    • Custom Fields on Invoices
    • Labeling Estimates as Quotes or Proposals
    • Custom Forms
    Incentivized
    Read full review
    JetRails
    • Expanded offering for Wordpress
    Read full review
    Usability
    HouseCall Pro
    It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.
    Incentivized
    Read full review
    JetRails
    JetRails staff is very, very, very knowledgeable.
    Read full review
    Support Rating
    HouseCall Pro
    No answers on this topic
    JetRails
    10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
    Read full review
    Alternatives Considered
    HouseCall Pro
    Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
    Incentivized
    Read full review
    JetRails
    JetRails works well in conjunction with a wide variety of hosting solutions.
    Read full review
    Return on Investment
    HouseCall Pro
    • Doubled by profit and income.
    • Cut my office work in half.
    • Improved customer satisfaction
    Incentivized
    Read full review
    JetRails
    • Saved us time
    • Saved us money
    Read full review
    ScreenShots