HPE ProLiant DL is a rack server, from Hewlett-Packard Enterprise.
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Salesforce CRM Analytics
Score8.5 out of 10
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Salesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
It's well suited for a VMWare Esxi cluster setup. You are guaranteed to have the same CPU chipset to ensure the servers on the cluster are compatible with each other. We've had to stagger the purchase of systems by six months and have had compatibility issues. It's also well suited for I/O such as MS SQL or Oracle databases, Exchange servers, domain controllers. Pretty much any server setup will work with no issues on the HPE Proliant DL line. It's less appropriate as a NAS server, we had purchased one that ran on Windows Storage. Since it was more or less running Windows as a single controller, we had issues where it has locked up and caused an outage.
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For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
iLO Advanced - I feel like this is just a money grab. Give me the remote features, at least the remote console, with the purchase. I'd be OK with paying for the advanced license for more centralized functionality, but straight remote sessions? That should just be there.
Software entitlements and online interaction are a little wanting. This isn't the hardware per se, but enterprise products are often heavily tied to online services and tools and that could be a lot better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been using these servers for many years now and we have used different generations of this product line. We have never faced a catastrophic issue using these and even the smaller issues that we have faced have been dealt with by the technical support team of HP. They have been a reliable partner in our data center.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall, HPE support meets our requirements. They offer handy 24x7 phone support with clear case resolution interface. Engineers from HPE know their hardware and software. They are polite and help to find quick solutions for their customers. We don't need to prioritize our service requests to account managers to find how to fix or improve our service support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've used Dell poweredge servers and they were great too, but I found remotely deploying HPE hardware was significantly easier and faster. One thing I love about HPE is when i got to deploy an OS remotely via iLO I can utilize the virtual media URL as opposed to mounting an iso. these eliminates the SSL overhead and the OS can be deployed in under an hour. Mounting an ISO has proven reliable but due to the SSL overhead it can take hours. In addition i found im able to register my HPE hardware with HPE and they provide me a clean IT dashboard of all of my hardware and they give me alerts as to expiring support coverage, if a server is down or reporting an error. its a very solid and reliable solution all around.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Allowed us to move forward with running web-based applications and to scale them as needed.
The lack of future driver support has made it difficult to consider upgrades, we may need to go with more expensive hardware in the future to be able to maintain upgrades.
While we have not realized all the business growth benefits we expected from this investment, we have had much more flexibility and options when we need to change our environment to meet the business needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
