HRdirect Smart Apps vs Sage HRMS

Likelihood to Recommend

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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Sage HRMS is a software that fits in all organizations whether small or large and this makes it the most suitable HR solution as it will help you manage your workforce even if it may appear small. The software has analytics and reporting tools that are applicable in performance management where you will use them in assessing the productivity of your employees and plan on how to improve further as a workforce. It further helps in employee on-boarding, payroll management, and talent management

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Jane Kabochi

Human Resource Officer

TSCEducation Management, 10,001+ employees

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Feature Rating Comparison

HRdirect Smart Apps

Sage HRMS

Employee demographic data

Job profiles and administration

Compliance data (COBRA, OSHA, etc.)

Employment history

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

HRdirect Smart Apps

Sage HRMS

Approval workflow

Balance details

Annual carry-forward and encashment

HRdirect Smart Apps

Sage HRMS

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

HRdirect Smart Apps

Sage HRMS

Report builder

Pre-built reports

Ability to combine HR data with external data

HRdirect Smart Apps

Sage HRMS

New hire portal

Manager tracking tools

HRdirect Smart Apps

Sage HRMS

Pay calculation

Support for external payroll vendors

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

HRdirect Smart Apps

Sage HRMS

Tracking of all physical assets

HRdirect Smart Apps

Sage HRMS

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

HRdirect Smart Apps

Sage HRMS

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

HRdirect Smart Apps

Sage HRMS

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

HRdirect Smart Apps

Sage HRMS

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

Initially, you were able to see all activity and drill down for details.
It was easy-access for all our employees in the 7 states we operate in.
It provided tracking for the managers.
Payroll had access to all PTO requests.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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Reporting - there are three levels of reporting - 1. Standard Reports 2. Query Tool - users can create very simple list with some filtering functionality 3. Crystal Reports - user can create very simple to complex report pulling data from multiple table, calculated fields, etc.
Benefit Tracking - benefit plans are setup utilizing rate tables therefore rate changes are updated globally
Payroll - everyday payroll processing and tax filing that is very user friendly

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Cathey Pangborn

Implementation Specialist

AbilaComputer Software, 11-50 employees

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Cons

HRdirect performed an upgrade in 2019 and that's where things went awry.
You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
The print option was not longer functional.
The online help request form was no longer accessible.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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It is sometimes hard to identify parts of competency/compensation history. We built tables to store this data but it is not laid out well on the screen.
Sometimes, even when you tell the system to "Add to History" it doesn't update so there is history missing. This impacts someone that relies on history for troubleshooting and reports.

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Verified User

Administrator in Information Technology

Mental Health Care Company, 501-1000 employees

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Likelihood to Renew

HRdirect Smart Apps 1.0

Based on 1 answer

As previously described, there are too many unresolved issues.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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Sage HRMS 8.0

Based on 1 answer

I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced

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Natalie Rapchak

Human Resources Coordinator

Neill-TSPHuman Resources, 1001-5000 employees

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Support Rating

HRdirect Smart Apps 1.0

Based on 2 answers

Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

Sage HRMS was very cost effective for a non-profit. It does all that we needed as a company and more. It also allows us to handle payroll ourselves instead of outsourcing [it].

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Verified User

Director in Finance and Accounting

Non-Profit Organization Management Company, 201-500 employees

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Return on Investment

Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
Harassment training module is excellent.

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Margaret Wood

HR & Accounting Administrator

Poly Pharmaceuticals IncPharmaceuticals, 11-50 employees

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As we have grown as an organization, the deficiencies in the reporting function have created more work for staff as we have to find other ways to create reports.
Over the last few years, we have encountered a few issues with calculations from the system which have caused a lot of additional labor hours and dollars to correct the problem.

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Verified User

Manager in Human Resources

Insurance Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

HRdirect Smart Apps

Sage HRMS

HRdirect Smart Apps

Sage HRMS

HRdirect Smart Apps

Sage HRMS

Likelihood to Recommend