TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Oracle E-Business Suite

    Score6.3 out of 10
    N/AOracle E-Business Suite is a comprehensive suite of integrated, global business applications. The suite includes cross-industry capabilities spanning ERP, CRM and supply chain planning.N/A
    Pricing
    HubSpot CRMOracle E-Business Suite
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot CRMOracle E-Business Suite
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HubSpot CRMOracle E-Business Suite
    Considered Both Products
    HubSpot
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    1607 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    1204 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    1617 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1040 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    1010 Answers
    No answers on this topic
    Features
    HubSpot CRMOracle E-Business Suite
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Oracle E-Business Suite
    -
    Ratings
    Customer data management / contact management8.91661 Ratings00 Ratings
    Workflow management8.41631 Ratings00 Ratings
    Territory management4.9184 Ratings00 Ratings
    Opportunity management8.41563 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.71680 Ratings00 Ratings
    Contract management7.9185 Ratings00 Ratings
    Quote & order management7.81152 Ratings00 Ratings
    Interaction tracking8.81623 Ratings00 Ratings
    Channel / partner relationship management8.2186 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Oracle E-Business Suite
    -
    Ratings
    Case management8.31085 Ratings00 Ratings
    Call center management7.7927 Ratings00 Ratings
    Help desk management8.1993 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Oracle E-Business Suite
    -
    Ratings
    Lead management8.91439 Ratings00 Ratings
    Email marketing8.91452 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Oracle E-Business Suite
    -
    Ratings
    Task management8.31510 Ratings00 Ratings
    Billing and invoicing management7.8804 Ratings00 Ratings
    Reporting8.31403 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Oracle E-Business Suite
    -
    Ratings
    Forecasting8.01220 Ratings00 Ratings
    Pipeline visualization8.51475 Ratings00 Ratings
    Customizable reports8.31432 Ratings00 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Oracle E-Business Suite
    5.6
    70 Ratings
    29% below category average
    Custom fields8.81450 Ratings00 Ratings
    Custom objects8.71269 Ratings00 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration8.41045 Ratings3.070 Ratings
    Plug-ins00 Ratings2.053 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Oracle E-Business Suite
    3.0
    73 Ratings
    95% below category average
    Single sign-on capability9.01295 Ratings3.067 Ratings
    Role-based user permissions9.01374 Ratings3.072 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Oracle E-Business Suite
    -
    Ratings
    Social data8.0972 Ratings00 Ratings
    Social engagement8.1960 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Oracle E-Business Suite
    -
    Ratings
    Marketing automation8.41104 Ratings00 Ratings
    Compensation management7.8728 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Oracle E-Business Suite
    -
    Ratings
    Mobile access7.91302 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    6.6
    31 Ratings
    13% below category average
    Pay calculation00 Ratings3.029 Ratings
    Benefit plan administration00 Ratings5.024 Ratings
    Direct deposit files00 Ratings8.024 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    4.0
    66 Ratings
    61% below category average
    Dashboards00 Ratings5.043 Ratings
    Standard reports00 Ratings4.064 Ratings
    Custom reports00 Ratings3.064 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    7.1
    81 Ratings
    8% below category average
    Accounts payable00 Ratings6.777 Ratings
    Accounts receivable00 Ratings7.175 Ratings
    Global Financial Support00 Ratings8.951 Ratings
    Primary and Secondary Ledgers00 Ratings9.063 Ratings
    Journals and Reconciliations00 Ratings7.265 Ratings
    Configurable Accounting00 Ratings6.156 Ratings
    Standardized Processes00 Ratings6.158 Ratings
    Inventory Management
    Comparison of Inventory Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    4.7
    54 Ratings
    52% below category average
    Inventory tracking00 Ratings6.753 Ratings
    Automatic reordering00 Ratings2.037 Ratings
    Location management00 Ratings2.042 Ratings
    Order Management
    Comparison of Order Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    7.5
    56 Ratings
    5% below category average
    Pricing00 Ratings4.050 Ratings
    Order entry00 Ratings7.052 Ratings
    Credit card processing00 Ratings8.040 Ratings
    Cost of goods sold00 Ratings7.050 Ratings
    Order Orchestration00 Ratings8.936 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    8.0
    67 Ratings
    6% above category average
    Billing Management00 Ratings6.547 Ratings
    Cash and Asset Management00 Ratings6.156 Ratings
    Travel & Expense Management00 Ratings6.049 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings3.040 Ratings
    Period Close00 Ratings7.160 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    7.8
    41 Ratings
    3% above category average
    Budgeting and Forecasting00 Ratings8.032 Ratings
    Project Costing00 Ratings8.041 Ratings
    Cost Capture00 Ratings8.034 Ratings
    Capital Project Management00 Ratings8.132 Ratings
    Customer Contract Compliance00 Ratings8.124 Ratings
    Project Revenue Recognition00 Ratings8.031 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    6.4
    21 Ratings
    10% below category average
    Project Planning and Scheduling00 Ratings2.019 Ratings
    Task Insight for Project Managers00 Ratings2.019 Ratings
    Project Mobile Functionality00 Ratings3.017 Ratings
    Definable Resource Pools00 Ratings6.016 Ratings
    Grants Management
    Comparison of Grants Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    7.4
    25 Ratings
    0% above category average
    Award Lifecycle Management00 Ratings3.021 Ratings
    Procurement
    Comparison of Procurement features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    6.8
    51 Ratings
    4% below category average
    Bids Analyzed and Compared00 Ratings2.028 Ratings
    Contract Authoring00 Ratings2.027 Ratings
    Contract Repository00 Ratings4.020 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings2.037 Ratings
    Supplier Management00 Ratings3.033 Ratings
    Risk Management
    Comparison of Risk Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    6.6
    13 Ratings
    2% below category average
    Risk Repository00 Ratings6.011 Ratings
    Control Management00 Ratings8.011 Ratings
    Control Efficiency Assessments00 Ratings4.011 Ratings
    Issue Detection00 Ratings5.012 Ratings
    Remediation and Certification00 Ratings8.013 Ratings
    Logistics
    Comparison of Logistics features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    5.6
    21 Ratings
    22% below category average
    Transportation Planning and Optimization00 Ratings3.018 Ratings
    Transportation Execution Management00 Ratings2.017 Ratings
    Trade and Customs Management00 Ratings4.017 Ratings
    Fulfillment Management00 Ratings4.017 Ratings
    Warehouse Workforce Management00 Ratings2.017 Ratings
    Manufacturing
    Comparison of Manufacturing features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    6.0
    27 Ratings
    22% below category average
    Production Process Design00 Ratings4.022 Ratings
    Production Management00 Ratings3.025 Ratings
    Configuration Management00 Ratings4.023 Ratings
    Work Execution00 Ratings7.024 Ratings
    Manufacturing Costs00 Ratings4.025 Ratings
    Supply Chain
    Comparison of Supply Chain features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    5.7
    33 Ratings
    25% below category average
    Forecasting00 Ratings4.030 Ratings
    Inventory Planning00 Ratings4.033 Ratings
    Performance Monitoring00 Ratings6.026 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of HubSpot CRM and Oracle E-Business Suite
    Feature
    HubSpot CRM
    -
    Ratings
    Oracle E-Business Suite
    6.7
    16 Ratings
    10% below category average
    Proposal Management00 Ratings2.013 Ratings
    Product Master Data Management00 Ratings3.012 Ratings
    Best Alternatives
    HubSpot CRMOracle E-Business Suite
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMOracle E-Business Suite
    Likelihood to Recommend
    8.6
    (1771 ratings)
    7.1
    (99 ratings)
    Likelihood to Renew
    9.9
    (32 ratings)
    8.0
    (10 ratings)
    Usability
    8.4
    (1619 ratings)
    6.2
    (4 ratings)
    Availability
    8.2
    (1 ratings)
    3.0
    (2 ratings)
    Performance
    6.4
    (1 ratings)
    6.0
    (2 ratings)
    Support Rating
    10.0
    (25 ratings)
    6.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    4.0
    (2 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    6.7
    (4 ratings)
    Configurability
    4.5
    (1 ratings)
    6.0
    (1 ratings)
    Contract Terms and Pricing Model
    5.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    7.8
    (2 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    4.0
    (1 ratings)
    User Testimonials
    HubSpot CRMOracle E-Business Suite
    Likelihood to Recommend
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Oracle
    Oracle Cash and Treasury Management fill the gaps in treasury management with features that are very helpful in building the modern financial system that we so desperately need. It may not be the most intuitive tool on the treasury market, but with a little more practice time, important expense analysis can be achieved. I am confident in this treasury tool for this year 2022 and I would like to recommend it to other companies so that they can also have a better administration.
    Incentivized
    Read full review
    Pros
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    Oracle
    • The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
    • Orchestration of order details for seamless fulfillment execution.
    • Efficient shipment planning and confirmation.
    • Communication of order status information to customers throughout the order lifecycle.
    Incentivized
    Read full review
    Cons
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    Oracle
    • Learning cure is a bit high for this product if you aren't already using a tool set like it.
    • finding where documents are stored can be tricky but once you find it you are golden.
    • Since I need a third one some of the API's need to be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Oracle
    After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
    Incentivized
    Read full review
    Usability
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    Oracle
    The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
    Read full review
    Reliability and Availability
    HubSpot
    No answers on this topic
    Oracle
    Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
    Read full review
    Performance
    HubSpot
    No answers on this topic
    Oracle
    The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
    Read full review
    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    Oracle
    In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
    Read full review
    Online Training
    HubSpot
    No answers on this topic
    Oracle
    The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
    Read full review
    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    Oracle
    The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.
    Read full review
    Alternatives Considered
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
    Read full review
    Oracle
    Oracle e-business suite is better than any other ERP because it is more user-friendly and can be operated by anyone even those who don't know how to run it. Also it has better APS, allowing you to better track costs and allocate resources more efficiently. Also, it has better event management, tracking, and Reporting.
    Incentivized
    Read full review
    Scalability
    HubSpot
    No answers on this topic
    Oracle
    As I mentioned, it's a good tool but not the best
    Incentivized
    Read full review
    Return on Investment
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
    Read full review
    Oracle
    • We recently implemented Supplier Portal and Invoice Imaging Solution. This has reduced manual effort and increased speed and accuracy. There is no need for people to key in invoices manually now. Suppliers can flip a purchase order into invoice and Oracle will do all the validations and put the invoice on hold in case of any discrepancy.
    • Suppliers are very happy with the supplier portal as they can track the entire lifecycle of the invoice online.
    • With automation, we could bill all our customers on time. Oracle collects all the possible costs like payroll and expenses, adds markup, and bills our customers. We could track profitability and margins by project.
    • The period close and reporting has become easier and faster with this software. 3 people can close the periods now as opposed to 10 before.
    Incentivized
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.