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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hubstaff

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…

    $14

    per month 2 seats (minimum)

    LASSO Crew

    Score9 out of 10
    N/ALASSO's Crew Management delivers a platform used to schedule, communicate, onboard, time track, travel, payroll, and book labor.N/A
    Pricing
    HubstaffLASSO Crew
    Editions & Modules
    Starter
    $7
    per month per user (2 seat minimum)
    Grow
    $9
    per month per user (2 seat minimum)
    Team
    $12
    per month per user (2 seat minimum)
    Enterprise
    $300
    per year per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    HubstaffLASSO Crew
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    HubstaffLASSO Crew
    Considered Both Products
    Hubstaff
    No answer on this topic
    LASSO Software, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    17 Answers
    No answers on this topic
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    HubstaffLASSO Crew
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    Score9 out of 10
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    Score6 out of 10
    Enterprises
    TimeCamp
    Score7 out of 10
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    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubstaffLASSO Crew
    Likelihood to Recommend
    9.6
    (24 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HubstaffLASSO Crew
    Likelihood to Recommend
    Hubstaff
    It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
    Incentivized
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    LASSO Software, Inc
    Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
    Incentivized
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    Pros
    Hubstaff
    • Its interface is also quite easy to handle and is designed in a user friendly way.
    • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
    • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
    Incentivized
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    LASSO Software, Inc
    No answers on this topic
    Cons
    Hubstaff
    • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
    • [I believe it] needs a lot of upgrades in customer support system.
    Incentivized
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    LASSO Software, Inc
    • Some of the page layouts are clunky, especially the crew list page
    • LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
    • I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.
    Incentivized
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    Likelihood to Renew
    Hubstaff
    Because it's easy to implement and use. It does not disrupt your work.
    Incentivized
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    LASSO Software, Inc
    While there are certainly a few things I'd like to see improvement on, we have no intention of leaving LASSO Crew anytime soon.
    Incentivized
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    Usability
    Hubstaff
    I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
    Incentivized
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    LASSO Software, Inc
    The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.
    Incentivized
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    Reliability and Availability
    Hubstaff
    I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
    Incentivized
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    LASSO Software, Inc
    No answers on this topic
    Performance
    Hubstaff
    I've never had any issues. It loads correctly and works like a charm.
    Incentivized
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    LASSO Software, Inc
    No answers on this topic
    Support Rating
    Hubstaff
    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
    Incentivized
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    LASSO Software, Inc
    LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.
    Incentivized
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    Implementation Rating
    Hubstaff
    None, everything went smoothly.
    Incentivized
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    LASSO Software, Inc
    No answers on this topic
    Alternatives Considered
    Hubstaff
    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
    Incentivized
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    LASSO Software, Inc
    We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.
    Incentivized
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    Contract Terms and Pricing Model
    Hubstaff
    I didn't help purchase this product. We just implement it.
    Incentivized
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    LASSO Software, Inc
    No answers on this topic
    Professional Services
    Hubstaff
    Not sure we used the professional service.
    Incentivized
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    LASSO Software, Inc
    No answers on this topic
    Return on Investment
    Hubstaff
    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
    Incentivized
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    LASSO Software, Inc
    • We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
    • LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.
    Incentivized
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    ScreenShots

    Hubstaff Screenshots

    Screenshot of the time tracking interface, with screenshotsScreenshot of the remote work dashboardScreenshot of Hubstaff's 30 project management integrations