Likelihood to Recommend It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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If your employees are in a regular schedule (i.e. 9 to 5) with no overtime then WaspTime is well suited for you. In our case, we have different shifts, overtime, weekends, and double-overtime and we feel the software limitation since we have to double-check and use alternate Excel sheets to calculate the time. Our decision was also financial. We didn't want to pay every monthly forever, so in that aspect, WaspTime was one of the few prospects that kept it affordable.
Read full review Pros Its interface is also quite easy to handle and is designed in a user friendly way. Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users. Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities. Read full review Wasp Barcode Technologies
Time goes from the swipe of a card to an accessible database that employees have access to immediately. Managers can review and adjust clocked times. Automatically generates reports, there are about 30-40 different available, but we only use one for payroll. Read full review Cons I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use. [I believe it] needs a lot of upgrades in customer support system. Read full review Wasp Barcode Technologies
Doesn't calculate overtime for Canadian properly as our rules are slightly different and consider both daily and weekly total for overtime. Can't set own payroll cut off days, as a company we had to abide by their given rules. Problem calculating times for weeks splitting two cut-off periods. The problem is that the software is not considering the fact that the worker has worked the whole week and that the rest of the week is overtime. Read full review Support Rating Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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Alternatives Considered Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience to me. It is no doubt a great tool for planning budgets, managing workflows, tracking time, and best supervision capabilities.
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In fact, I don't remember the names of all the competitors we compared. What I do remember is that WaspTime were one of the few that didn't have a monthly cost. We had to pay an upfront cost for the user license but that was it, and I think they were the only one doing that. One of the other requirements that it met was that it exports the times to our company accounting software, and they were the only one able to do it. Most competitors handle everything on the cloud. Sadly we haven't used that feature yet, we are happy the way it generates reports
Read full review Return on Investment Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability. Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole. HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures. Read full review Wasp Barcode Technologies
Streamlining of the payroll process throughout the company. Having to manually calculate certain employee's times because the software can't handle certain situations. The ability to check someone's time whenever we want. Read full review ScreenShots