Inexpensive and simple, but beware of software limitations
July 18, 2019

Inexpensive and simple, but beware of software limitations

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with WaspTime

We have just under 100 employees across 5 different offices and it helps unify and centralize employee clock-in and clock-out. Before we used a paper system that the accountant doing the payroll had to tally up. This was very time consuming and was resulting in some calculation errors. The benefit with WaspTime is that it does all the reporting for you automatically.
  • Time goes from the swipe of a card to an accessible database that employees have access to immediately.
  • Managers can review and adjust clocked times.
  • Automatically generates reports, there are about 30-40 different available, but we only use one for payroll.
  • Doesn't calculate overtime for Canadian properly as our rules are slightly different and consider both daily and weekly total for overtime.
  • Can't set own payroll cut off days, as a company we had to abide by their given rules.
  • Problem calculating times for weeks splitting two cut-off periods. The problem is that the software is not considering the fact that the worker has worked the whole week and that the rest of the week is overtime.
  • Streamlining of the payroll process throughout the company.
  • Having to manually calculate certain employee's times because the software can't handle certain situations.
  • The ability to check someone's time whenever we want.
In fact, I don't remember the names of all the competitors we compared.
What I do remember is that WaspTime were one of the few that didn't have a monthly cost. We had to pay an upfront cost for the user license but that was it, and I think they were the only one doing that.
One of the other requirements that it met was that it exports the times to our company accounting software, and they were the only one able to do it. Most competitors handle everything on the cloud. Sadly we haven't used that feature yet, we are happy the way it generates reports.
If your employees are in a regular schedule (i.e. 9 to 5) with no overtime then WaspTime is well suited for you. In our case, we have different shifts, overtime, weekends, and double-overtime and we feel the software limitation since we have to double-check and use alternate Excel sheets to calculate the time.
Our decision was also financial. We didn't want to pay every monthly forever, so in that aspect, WaspTime was one of the few prospects that kept it affordable.