Hugo - Meeting Notes Software vs. Planview ChangePoint

Using Hugo - Meeting Notes Software during a conference or any other meeting is highly recommended because of its outstanding note-taking abilities. Organizing a conference has never been easier thanks to this application. When compared to other note-taking software options, this one is less priced and requires no ongoing maintenance after installation. It aids in data security by having an autosave button and backup storage.

Incentivized

Changepoint is well-suited for consulting firms and other companies that charge clients for their time and have a need for significant project-management capabilities along with reporting and invoicing. It is not well-suited for companies that want a more basic solution to time reporting and expense reimbursement. The key questions to ask during the selection process revolve around this basic question: how are you going to use this software? Though it has a lot of functionality, the learning curve is steep and basic functionality is not as easy as one would expect.

• Shares agenda for meetings and allows people to contribute to meeting
• Allows you to schedule future meetings while in the meeting

Incentivized

• There are lots of reporting options. Once you figure out how to work the parameters of a report, the system is able to provide detailed and accurate compilations of data. There are also many custom reports than can be setup, as well. In my experience, we have told Changepoint PSA administrators what kind of report we were needed and they set it up for us, available in a 'custom reports' folder.
• You can have several things open at once -- 'portals'. These are up at the top of the screen, much like how Google Chrome has tabs at the top. This is useful.

• Text formatting are limited.
• Rename of notes could be more easier than existing.
• Split multiple notes in single meeting and assign action to each of one.

Incentivized

• The site could become slow with high volumes of traffic. This may have been due to the way that our infrastructure was setup.
• Analytic reporting was not available in the version that we used. We created external reports to slice and dice the data and view it as the business demanded.

Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.

It could be more intuitive and user friendly.

OneNote is just classic - people who have been using it will never consider switching to a newcomer like Hugo. One limitation that OneNote has though which Hugo might be able to play to its advantage is - high barriers to the entrance for new users. It's not exactly intuitive to navigate at first if you have never used it before, hence you should be targeting those users instead of chasing users loyal to OneNote.

The system predates me as I was not working for the company when the solution was chosen - I understand this may have been an 'overpromise, underdeliver' scenario. However, we are now moving towards replacing it with Supportworks - and having seen Supportworks in action I genuinely cannot wait to switch from Changepoint and move on...

Incentivized

• Closing acton logs to set clearer paths to business goals
• Serves as good reference tool for important conversations that impact business objectives
• Fosters easy collaboration within the organization

Incentivized

• Our ability to maintain a global IS Scorecard helped us to maintain a focus on completing projects on time and within budget.
• Having a single instance of Changepoint with projects aligned to specific portfolios helps senior management to maintain a focus on the investment of IS resources. It is foundational to our governance processes.