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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alfresco

    Score9 out of 10
    N/AThe Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A

    ManageEngine ADSelfService Plus

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    ManageEngine's Self-Service Plus provides self-service password management, multi‑factor authentication, and single sign-on solution.

    $295

    per year for 100 users

    Pricing
    AlfrescoManageEngine ADSelfService Plus
    Editions & Modules
    No answers on this topic
    Free edition
    $0
    No Expiration Offers most of the features for up to 50 users.
    Standard edition
    Starts at $295
    per year for 100 users.
    Professional edition
    Starts at $345
    per year for 100 users.
    Endpoint MFA Standard edition
    Starts at $195
    per year for 100 users.
    Endpoint MFA Professional edition
    Starts at $295
    per year for 100 users.
    Offerings
    Pricing Offerings
    AlfrescoManageEngine ADSelfService Plus
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Failover and Secure Gateway Services add-on is $395 SMS add-on starts at $595 for 2000 SMS credits.
    More Pricing Information
    Community Pulse
    AlfrescoManageEngine ADSelfService Plus
    Considered Both Products
    Hyland
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    AlfrescoManageEngine ADSelfService Plus
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Alfresco and ManageEngine ADSelfService Plus
    Feature
    Alfresco
    8.2
    7 Ratings
    1% above category average
    ManageEngine ADSelfService Plus
    -
    Ratings
    Content capture & imaging9.05 Ratings00 Ratings
    File sync, storage & archiving9.06 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management8.06 Ratings00 Ratings
    Content search & retrieval10.07 Ratings00 Ratings
    Enterprise content collaboration7.07 Ratings00 Ratings
    Content publishing & creation7.05 Ratings00 Ratings
    Security, risk management & information governance9.06 Ratings00 Ratings
    Contract lifecycle management8.95 Ratings00 Ratings
    Automated workflows8.04 Ratings00 Ratings
    Artificial intelligence6.03 Ratings00 Ratings
    Mobile support7.04 Ratings00 Ratings
    Integration8.04 Ratings00 Ratings
    Best Alternatives
    AlfrescoManageEngine ADSelfService Plus
    Small Businesses
    Egnyte
    Score9.3 out of 10
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlfrescoManageEngine ADSelfService Plus
    Likelihood to Recommend
    9.0
    (18 ratings)
    8.8
    (12 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (3 ratings)
    8.6
    (12 ratings)
    Support Rating
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AlfrescoManageEngine ADSelfService Plus
    Likelihood to Recommend
    Hyland
    Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    If you need users to reset passwords but don't have VPN access to your network, this is one of the best options. It also works very well for helping a locked-out user, provided they have taken the time to set up their account. Then, of course, they need to remember the details, but when they have dotted all of the i's, it just works.
    Incentivized
    Read full review
    Pros
    Hyland
    • Basic workflows are easy enough for casual users to set up and utilize.
    • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
    • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
    • Folder rules are easy to set up and make assignment of metadata easier to automate.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Remote password changes when not connected to a VPN or at a remote office
    • MFA for certain user groups allows standard users to work normally without additional effort
    • Excellent reporting
    • MFA for certain services such as terminal access greatly enhances security to these servers.
    Incentivized
    Read full review
    Cons
    Hyland
    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Assist with post-implementation reviews to ensure we configured everything correctly
    • Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
    • It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Usability
    Hyland
    The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
    You can upload files by using the web drag and drop, WebDAV, FTP, and more.
    Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    For end users the product is very easy to use. For administration, you may need to do some looking around or contact support to achieve complex tasks. However the product is very flexible. Every dialog box, banner, etc can be customized if needed. Also, support is very good at helping with any issues.
    Read full review
    Support Rating
    Hyland
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Implementation Rating
    Hyland
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Hyland
    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I did some research but did not find any other solutions that worked the same way or did what I needed it to do. I've used other manage engine products in the past and knew I could trust their software.
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Much fewer help tickets for users with expiring passwords.
    • The automated emails mean we don't miss anyone whose password is expiring.
    • We've also used the MFA option for admin access to servers, adding that little extra peace of mind that they are secure.
    Incentivized
    Read full review
    ScreenShots

    Alfresco Screenshots

    Screenshot of Alfresco Control CenterScreenshot of Alfresco

    ManageEngine ADSelfService Plus Screenshots

    Screenshot of the dashboard to monitor password security, MFA adoption, and self-service activity from a centralized dashboard for improved visibility and control.Screenshot of the self-service password reset and account unlock capabilities, to reduce help desk tickets and streamline account recovery.Screenshot of multi-factor authentication for endpoints, VPNs, applications, and remote access.Screenshot of secure single sign-on and password sync for established and custom applications.Screenshot of the dashboard offering granular visibility into MFA enrollment status across users and OUs with detailed, exportable reports to simplify compliance audits and strengthen access security.