What users are saying about
11 Ratings
11 Ratings
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Score 10 out of 101

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Likelihood to Recommend

iApplicants

I think the product is well-scaled to work in both large and small companies. I'm often amazed when I learn of major organizations that are still shuffling paper or sitting on applications until they sort through all of them at once. This product allows HR to organize candidates as they submit applications and EASILY notify people (en masse) once they're out of consideration (instead of no response at all, which generates a lot of follow-up phone calls.) From the module to send emails, we simply choose the job we're sending notifications for, create a message (or use a template we've pre-built), filter candidates by the code for rejected applicants, check the box next to the candidate name, and click send. Not only is the process so easy, but the message/communication to the applicant is saved in the system (as is all communication sent out via the system.) We then archive the candidates so they're not cluttering the viable candidate lists.
Connie Hurt profile photo

Feature Rating Comparison

Recruiting / ATS

iApplicants
8.4
Job Requisition Management
iApplicants
9.0
Company Website Posting
iApplicants
7.0
Publish to Social Media
iApplicants
8.0
Job Search Site Posting
iApplicants
6.0
Customized Application Form
iApplicants
8.0
Resume Management
iApplicants
8.0
Duplicate Candidate Prevention
iApplicants
7.4
Candidate Search
iApplicants
8.6
Applicant Tracking
iApplicants
9.0
Collaboration
iApplicants
10.0
Task Creation and Delegation
iApplicants
8.0
Email Templates
iApplicants
9.4
User Permissions
iApplicants
8.0
Notifications and Alerts
iApplicants
10.0
Reporting
iApplicants
10.0

Pros

  • Innovation - iApplicants partners with other related businesses and develops tools to streamline processes. Their integration makes sense - e.g. integrated background checks or HR software integration.
  • Responsiveness - I don't think I've ever had a response that was beyond 24 hours of my request.
  • Training and Updates - The dashboard offers tutorials at your fingertips. Updates/announcements are displayed upon logging in. I appreciate having it there as a constant reminder, but without getting a lot of email notices that clutter my inbox.
  • Customization - I love that we can brand the application for a professional recruiting "portal" and add additional details about our company. Additional customizations are accessible to me as an end user via the GUI, so I don't have to make a request for everything.
  • The application is long enough to deter job hunters who are "click-happy" and apply to every job they come across - applications that allow job hunters to store their resume in the system and click to apply generated hundreds of unqualified people who were desperate for anything and didn't even read the job description. On the reverse side of the spectrum (particularly government systems), I've seen (experienced) online submissions that were so long and tedious and could take hours to complete online. While some fields are mandatory in the application, iApplicants doesn't require a candidiate to essentially re-key every piece of their resume into sections of an online form.
Connie Hurt profile photo

Cons

  • The version we used didn't have the look and feel of more sophisticated ATS systems, which often feel more user friendly. It would be nice if it had less of a database format.
  • The posting feature utilized a third party which was great but didn't post to real time and required some follow up administratively. The feature of posting from the system is fantastic and the number of options is great but for sites that require manual entry and approval just knowing you are waiting on a third party company to manually enter those postings, have them approved and then verify they have actually been posted live requires a bit more follow up than I prefer.
  • We had a posting delete and no technical explanation as to why or how. It took someone several days to realize it was gone which lost traction and was alarming when we realized that the technical support team had no idea how it happened or what could prevent it from happening again. Needless to say that led to having to verify all postings were active daily for several weeks after which was time consuming when you have 30 open requisitions at a time.
Kia Summers profile photo

Likelihood to Renew

iApplicants9.6
Based on 10 answers
It works for us. It's been a great tool. We've hired a lot of people since we started using this site. It's become so much easier to keep track since it's organized. No more missing applications. Bottom line, it saves time and money
No photo available

Usability

iApplicants9.3
Based on 4 answers
The system is very user friendly.
Kia Summers profile photo

Reliability and Availability

iApplicants10.0
Based on 1 answer
I've used this product consistently for 8 years now. In that time, I've seen ONE time that they had a technical glitch -- and THEY were all over it. The only reason I even knew about it was an email alert they sent out to all clients, explaining the issue. They also had it fixed the same day.
Connie Hurt profile photo

Performance

iApplicants9.0
Based on 1 answer
It works. It's easy for everyone I've shared it with -- even my not-so-tech-savvy staff. When I hired a coordinator to handle routine HR duties, this was a simple transition to hand off to someone else without a lot of training. Sometimes it's a little slow downloading documents (resumes) from the site, but that could be a combination of issues that may not be related to their product. At one time, it wasn't able to accommodate newer Word documents (.doc vs. .docx), but they fixed that, as well.
Connie Hurt profile photo

Support

iApplicants9.9
Based on 3 answers
Great people. Have dealt with same individual(s) for several years.
Adam Ingber profile photo

Online Training

iApplicants9.0
Based on 1 answer
I thought the training was well structured and the demos well-paced. Topics are set up sequentially so one can watch each one and build on previous tutorials. However, they are broken down into segments so a user can hone in on just a specific area where help is needed and not waste time on other topics s/he may already know. I also like the fact that the tutorials are available on the home page of the admin login, so we don't have to hunt for topics in a huge "knowledgebase." It's easy to get a quick refresher when needed (or when ready to try out something a little more advanced) and apply it immediately.
Connie Hurt profile photo

Implementation

iApplicants9.9
Based on 3 answers
Great product support!
Adam Ingber profile photo

Alternatives Considered

iApplicants has Awesome support. ADP is our current HR, Benefits and Payroll systems. It made since to consider adding in Recruitment tools. But in side-by-side comparison of cost and services, there was no contest. And the support by iApplicant team is one of the best I have worked with, in particular their 'chat' support
Mary Patterson profile photo

Scalability

iApplicants10.0
Based on 1 answer
At the very basic level, it provides a place to post jobs and cross-post to free job boards. It could just be used by HR staff. However, it's more than just another place to post if one opts to utilize the full functionality-- it's an applicant management system that allows a user to pre-screen, organize, and collaborate on candidates with other users. They've added built-in background checks, reporting tools, community boards, integrated with larger/broader paid marketing opportunities, and affirmative action programs.
Connie Hurt profile photo

Return on Investment

  • For us it is totally positive it does not cost a lot and we use it all the time and the product works.
Kelly Gurney profile photo

Pricing Details

iApplicants

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details