iApplicants - Use it and Hire right!
Adam Ingber | TrustRadius Reviewer
June 30, 2014

iApplicants - Use it and Hire right!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with iApplicants

iApplicants is used as our Applicant Tracking System. Through iApplicants, I am able to post jobs to multiple sites. Although it does not have all the bells and whistles of a more sophisticated ATS, for my company It is the most cost effective solution. We use the system to house all resumes that come in through our job postings. Some managers are able to use the system more effectively than others to communicate their hiring needs.
  • Easy to use
  • Cost effective
  • Great technical suport
  • Search capability
  • Reporting features
  • Time to fill
  • Ease of use
Taleo, ATS module from Sage

I use iApplicants simply for the pricing. I would prefer a more robust product, but for the dollars, I'm paying currently, iApplicants gives me the best bang for my buck!
Unless someone else can give me similar pricing, I can't imagine I'd go elsewhere. I have renewed for several years now. I also have dealt with the same individuals over this time, which I greatly appreciate.
How many employees does your company have? I believe it is suitable for companies similar in size to mine or with fewer employees. I believe larger size companies should only use iApplicants if they hire employees in bulk. Meaning if they make simple hires it would be an excellent product for them. Because of the limited search capability, it may not be suitable for everyone.

Using iApplicants

3 - Human Resources
1 - I prefer that only HR folks be involved in the day to day use. Resumes are distributed from the system via email to hiring managers. If many applicants are chosen for phone screens or interviews after an initial submission period, a report is configured and sent via email to the hiring managers for discussion.
  • Pricing
  • Ease of use
  • Customer Support
  • The screener questions help weed out resume submissions for some roles
  • If search capabilities and reporting capabilities become more robust, I can see some additional usage.

Evaluating iApplicants and Competitors

  • Price
  • Positive Sales Experience with the Vendor
Pricing. I don't believe there is another product with the same look and feel for the price.
I wouldn't change the process. It was fair and streamlined. iApplicants was the most budget friendly product for my company at the time.

iApplicants Implementation

Great product support!
Change management was minimal - The easier a system is to use, the quicker it is to master.

iApplicants Support

Great people. Have dealt with same individual(s) for several years.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Not necessary. Support is provided with my annual service.
Yes - Fixed issue within 24 hours. Any changes I have requested have also been made within 24 hours.
I had to add a user to our account in just the last week. I had not done it in a quite some time, so I clicked on the support icon, and I had a new user account up and running within minutes thanks to the online support.

Using iApplicants

Easy to use but wish it had additional search and reporting features.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating Job Postings
  • Using Screener Questions
  • Sending job posts to job sites
  • Reporting is limited
  • Search is limited