What users are saying about
1 Rating
14 Ratings
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Score 8.4 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

KROCK

I would recommend KROCK to those in the creative industry who struggle with keeping client communication neat, missing deadlines, and spending too much time on project management rather than focusing on their result. KROCK is a good backend system for the creative process.
Martin Alternes | TrustRadius Reviewer

Feature Rating Comparison

Project Management

IBM B2B Cloud Services
8.2
KROCK
Task Management
IBM B2B Cloud Services
8.7
KROCK
Gantt Charts
IBM B2B Cloud Services
7.9
KROCK
Scheduling
IBM B2B Cloud Services
8.7
KROCK
Workflow Automation
IBM B2B Cloud Services
8.7
KROCK
Mobile Access
IBM B2B Cloud Services
6.6
KROCK
Search
IBM B2B Cloud Services
8.4
KROCK
Visual planning tools
IBM B2B Cloud Services
8.6
KROCK

Communication

IBM B2B Cloud Services
8.4
KROCK
Chat
IBM B2B Cloud Services
7.8
KROCK
Notifications
IBM B2B Cloud Services
8.7
KROCK
Discussions
IBM B2B Cloud Services
8.6
KROCK
Surveys
IBM B2B Cloud Services
8.0
KROCK
Internal knowledgebase
IBM B2B Cloud Services
9.5
KROCK
Integrates with GoToMeeting
IBM B2B Cloud Services
7.0
KROCK
Integrates with Gmail and Google Hangouts
IBM B2B Cloud Services
8.0
KROCK
Integrates with Outlook
IBM B2B Cloud Services
9.6
KROCK

File Sharing & Management

IBM B2B Cloud Services
8.3
KROCK
Versioning
IBM B2B Cloud Services
8.9
KROCK
Video files
IBM B2B Cloud Services
8.9
KROCK
Audio files
IBM B2B Cloud Services
7.9
KROCK
Document collaboration
IBM B2B Cloud Services
8.9
KROCK
Access control
IBM B2B Cloud Services
7.9
KROCK
Advanced security features
IBM B2B Cloud Services
8.8
KROCK
Integrates with Google Drive
IBM B2B Cloud Services
6.0
KROCK
Device sync
IBM B2B Cloud Services
8.9
KROCK

Pros

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

KROCK

  • Good usability--for clients, the team, and freelancers
  • The feedback feature is useful--it reduced client communication errors substantially
  • Provides transparency and insight into the work process for my clients
  • Ability to create different versions and present each of them to the clients
  • Relevant step sequence and project dashboard
Martin Alternes | TrustRadius Reviewer

Cons

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

KROCK

No answers on this topic

Support Rating

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

KROCK

KROCK 10.0
Based on 1 answer
There is an online support chat available. And the KROCK team reached out to me for detailed feedback on the platform and suggestions for improvements, which is truly considerate of them. They are always very kind, positive, and easy to ask for help, which is a pleasure.
Martin Alternes | TrustRadius Reviewer

Alternatives Considered

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

KROCK

Easier to use for our clients, which is important, as many of our clients only use the application for a short time and don't care to invest too much time or energy to learn the features. It has a clean and reliable dashboard and overall user interface.
Martin Alternes | TrustRadius Reviewer

Return on Investment

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

KROCK

  • Saves a lot of time in communication, documentation, and project management
Martin Alternes | TrustRadius Reviewer

Screenshots

Pricing Details

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM B2B Cloud Services Editions & Modules

Additional Pricing Details

KROCK

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KROCK Editions & Modules

Edition
Trial$01
Solo$9,992
Plus$693
Pro$993
EnterpriseCustom3
  1. per team
  2. per user
  3. per team
Additional Pricing Details
Save 20% on any plans, when you choose annual billing

Rating Summary

Likelihood to Recommend

IBM B2B Cloud Services
8.6
KROCK
10.0

Support Rating

IBM B2B Cloud Services
KROCK
10.0

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