IBM Blueworks Live vs. iGrafx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.8 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Pricing
IBM Blueworks LiveiGrafx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Blueworks LiveiGrafx
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
IBM Blueworks LiveiGrafx
Features
IBM Blueworks LiveiGrafx
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.1
36 Ratings
3% above category average
iGrafx
5.7
1 Ratings
32% below category average
Dashboards8.018 Ratings6.01 Ratings
Standard reports8.735 Ratings5.01 Ratings
Custom reports7.532 Ratings6.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.8
36 Ratings
6% below category average
iGrafx
8.5
1 Ratings
2% above category average
Process designer8.435 Ratings9.01 Ratings
Process simulation8.331 Ratings8.01 Ratings
Business rules engine6.432 Ratings00 Ratings
SOA support7.729 Ratings8.01 Ratings
Process player8.232 Ratings9.01 Ratings
Support for modeling languages7.734 Ratings00 Ratings
Form builder8.016 Ratings00 Ratings
Model execution7.716 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.6
37 Ratings
3% above category average
iGrafx
-
Ratings
Social collaboration tools8.637 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
6.8
33 Ratings
18% below category average
iGrafx
-
Ratings
Content management6.833 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveiGrafx
Likelihood to Recommend
8.8
(40 ratings)
9.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.3
(5 ratings)
3.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Blueworks LiveiGrafx
Likelihood to Recommend
IBM
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
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iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
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iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
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iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
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Likelihood to Renew
IBM
No answers on this topic
iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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Usability
IBM
No answers on this topic
iGrafx
It is easy to use .I can say it is piece of cake.
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
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iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Implementation Rating
IBM
No answers on this topic
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Return on Investment
IBM
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
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iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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ScreenShots

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship