IBM Blueworks Live vs. iGrafx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.7 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Pricing
IBM Blueworks LiveiGrafx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Blueworks LiveiGrafx
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Features
IBM Blueworks LiveiGrafx
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
7.8
25 Ratings
4% below category average
iGrafx
5.7
1 Ratings
35% below category average
Dashboards8.018 Ratings6.01 Ratings
Standard reports8.024 Ratings5.01 Ratings
Custom reports7.522 Ratings6.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.9
25 Ratings
6% below category average
iGrafx
8.5
1 Ratings
1% above category average
Process designer8.225 Ratings9.01 Ratings
Process simulation8.521 Ratings8.01 Ratings
Business rules engine7.523 Ratings00 Ratings
SOA support7.520 Ratings8.01 Ratings
Process player8.023 Ratings9.01 Ratings
Support for modeling languages8.024 Ratings00 Ratings
Form builder8.116 Ratings00 Ratings
Model execution7.616 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.4
25 Ratings
2% above category average
iGrafx
-
Ratings
Social collaboration tools8.425 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
8.5
22 Ratings
4% above category average
iGrafx
-
Ratings
Content management8.522 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveiGrafx
Likelihood to Recommend
8.6
(28 ratings)
9.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.3
(5 ratings)
3.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Blueworks LiveiGrafx
Likelihood to Recommend
IBM
I can say it is not only good but it is best Automation tool ever. Its streamline our business project and with web based solution it allows my team to document existing or new processes using process mapping capabilities. It provides powerful analytics and it is easy to use via online. I personally feel it is very intutive. For less Appropriate I can say only in terms of integration perspective with different CRM tools. Rest is all good!!!!
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iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
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iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
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iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
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Likelihood to Renew
IBM
No answers on this topic
iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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Usability
IBM
No answers on this topic
iGrafx
It is easy to use .I can say it is piece of cake.
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
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iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Implementation Rating
IBM
No answers on this topic
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Return on Investment
IBM
  • Made real time collaberation easier. Overall saving us valueable time.
  • Excellent version control. Saving us time and helping us avoid mistakes / inaccuranies from using out of date documents.
  • Simple and Ease to use from a web broswer reducing the need for extra servers to store the data.
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iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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ScreenShots

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship