IBM Blueworks Live vs. Snagit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.8 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
Snagit
Score 9.5 out of 10
N/A
Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.
$39
per year per user
Pricing
IBM Blueworks LiveSnagit
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Blueworks LiveSnagit
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOne-time license cost One license per user - install on 2 machines, for work and home use Compatible with Windows and MacOS Optional Maintenance renewal - first year included FREE Upgrade to the next version Phone, chat and email support Access to Snagit Certification with 20+ exclusive how-to videos Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
More Pricing Information
Community Pulse
IBM Blueworks LiveSnagit
Features
IBM Blueworks LiveSnagit
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.0
36 Ratings
1% above category average
Snagit
-
Ratings
Dashboards8.018 Ratings00 Ratings
Standard reports8.635 Ratings00 Ratings
Custom reports7.532 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.8
36 Ratings
6% below category average
Snagit
-
Ratings
Process designer8.535 Ratings00 Ratings
Process simulation8.331 Ratings00 Ratings
Business rules engine6.432 Ratings00 Ratings
SOA support7.729 Ratings00 Ratings
Process player8.232 Ratings00 Ratings
Support for modeling languages7.734 Ratings00 Ratings
Form builder8.016 Ratings00 Ratings
Model execution7.716 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.7
37 Ratings
4% above category average
Snagit
-
Ratings
Social collaboration tools8.737 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
6.9
33 Ratings
16% below category average
Snagit
-
Ratings
Content management6.933 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveSnagit
Likelihood to Recommend
8.8
(40 ratings)
8.9
(97 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(2 ratings)
Usability
-
(0 ratings)
7.5
(4 ratings)
Support Rating
8.3
(5 ratings)
9.0
(14 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Blueworks LiveSnagit
Likelihood to Recommend
IBM
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
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TechSmith
I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
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Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
Read full review
TechSmith
  • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
  • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
  • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
  • The settings and tools within Snagit are intuitive and easy to find.
Read full review
Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review
TechSmith
  • Image merge - I wish there was an easier way to merge two images in one.
  • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
  • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
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Likelihood to Renew
IBM
No answers on this topic
TechSmith
I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
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Usability
IBM
No answers on this topic
TechSmith
It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
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TechSmith
I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
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Implementation Rating
IBM
No answers on this topic
TechSmith
It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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TechSmith
Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
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Return on Investment
IBM
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
Read full review
TechSmith
  • Snagit isn't a very expensive product in general so it has been a huge ROI for us
  • It saves me countless amounts of time each day
  • I'm able to share instructions much easier and allows for more time spent on other tasks
Read full review
ScreenShots

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.