What users are saying about
13 Ratings
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Score 9.4 out of 100
65 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

IBM Cloud Backup

Any time, all day, I would advocate the use of IBM Cloud Backup, as it has excellent storage space with structured security measures, and suitable business functionalities. Further, no big struggle as the app is online, hence, remotely accessible. The stability and the strength that the application has is another assurance that all information is in the safer hands, for all the authorized business users.
David Vlad | TrustRadius Reviewer

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

IBM Cloud Backup
9.0
Veritas NetBackup
9.0
Universal recovery
IBM Cloud Backup
9.7
Veritas NetBackup
8.9
Live recovery
IBM Cloud Backup
8.5
Veritas NetBackup
8.5
Recovery verification
IBM Cloud Backup
9.0
Veritas NetBackup
9.2
Business application protection
IBM Cloud Backup
8.3
Veritas NetBackup
9.2
Multiple backup destinations
IBM Cloud Backup
9.7
Veritas NetBackup
9.1
Incremental backup identification
IBM Cloud Backup
8.7
Veritas NetBackup
9.3
Backup to the cloud
IBM Cloud Backup
9.3
Veritas NetBackup
9.4
Deduplication and file compression
IBM Cloud Backup
9.0
Veritas NetBackup
9.1
Snapshots
IBM Cloud Backup
9.0
Veritas NetBackup
9.5
Flexible deployment
IBM Cloud Backup
9.7
Veritas NetBackup
9.0
Management dashboard
IBM Cloud Backup
9.0
Veritas NetBackup
7.8
Platform support
IBM Cloud Backup
8.3
Veritas NetBackup
8.9
Retention options
IBM Cloud Backup
8.3
Veritas NetBackup
9.4
Encryption
IBM Cloud Backup
9.3
Veritas NetBackup
8.6

Pros

IBM Cloud Backup

  • Backup system
  • Recovery system
  • In the cloud
Anonymous | TrustRadius Reviewer

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Anonymous | TrustRadius Reviewer

Cons

IBM Cloud Backup

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
David Vlad | TrustRadius Reviewer

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings | TrustRadius Reviewer

Likelihood to Renew

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Anonymous | TrustRadius Reviewer

Support Rating

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Veritas NetBackup

Veritas NetBackup 9.2
Based on 3 answers
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
Ratnodeep Roy | TrustRadius Reviewer

Alternatives Considered

IBM Cloud Backup

Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton | TrustRadius Reviewer

Return on Investment

IBM Cloud Backup

  • Data loss can be expensive, but IBM Cloud Backup has extra an encryption option, which helps us maintain the value of our information.
  • Besides, the amount of data that IBM Cloud Backup can store is almost limitless, making us deal with any form of content that benefits the company.
  • Finally, no data losses due to accidents, which is a great plus for a company.
David Vlad | TrustRadius Reviewer

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons | TrustRadius Reviewer

Pricing Details

IBM Cloud Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Cloud Backup
9.7
Veritas NetBackup
8.8

Likelihood to Renew

IBM Cloud Backup
Veritas NetBackup
9.0

Support Rating

IBM Cloud Backup
Veritas NetBackup
9.2

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