What users are saying about
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Veritas NetBackup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

9.0

IBM Cloud Backup

90%
9.3

Veritas NetBackup

93%
Veritas NetBackup ranks higher in 9/14 features

Universal recovery

9.7
97%
4 Ratings
9.3
93%
14 Ratings

Instant recovery

8.5
85%
4 Ratings
9.1
91%
13 Ratings

Recovery verification

9.1
91%
4 Ratings
9.5
95%
14 Ratings

Business application protection

8.6
86%
4 Ratings
9.5
95%
15 Ratings

Multiple backup destinations

9.6
96%
4 Ratings
9.3
93%
15 Ratings

Incremental backup identification

8.9
89%
4 Ratings
9.8
98%
17 Ratings

Backup to the cloud

9.5
95%
4 Ratings
9.5
95%
11 Ratings

Deduplication and file compression

9.1
91%
4 Ratings
9.5
95%
17 Ratings

Snapshots

8.3
83%
4 Ratings
9.8
98%
15 Ratings

Flexible deployment

9.4
94%
4 Ratings
9.3
93%
13 Ratings

Management dashboard

9.6
96%
4 Ratings
8.1
81%
14 Ratings

Platform support

8.5
85%
4 Ratings
9.1
91%
13 Ratings

Retention options

8.7
87%
4 Ratings
9.5
95%
13 Ratings

Encryption

9.2
92%
4 Ratings
9.1
91%
13 Ratings

Attribute Ratings

  • IBM Cloud Backup is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

IBM Cloud Backup

94%
4 Ratings
9.1

Veritas NetBackup

91%
17 Ratings

Likelihood to Renew

IBM Cloud Backup

N/A
0 Ratings
9.0

Veritas NetBackup

90%
1 Rating

Usability

IBM Cloud Backup

N/A
0 Ratings
10.0

Veritas NetBackup

100%
1 Rating

Support Rating

IBM Cloud Backup

N/A
0 Ratings
10.0

Veritas NetBackup

100%
7 Ratings

Contract Terms and Pricing Model

IBM Cloud Backup

N/A
0 Ratings
10.0

Veritas NetBackup

100%
1 Rating

Likelihood to Recommend

IBM

The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
Read full review

Veritas Technologies LLC

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Read full review

Pros

IBM

  • The software is very secure.
  • It is scalable which is a plus for business.
  • Restoring data is easy and fast.
  • Recovery process is easy.
  • I would say that IBM Cloud Backup is user friendly.
Read full review

Veritas Technologies LLC

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Read full review

Cons

IBM

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
Read full review

Veritas Technologies LLC

  • Admin console
  • SAP HANA application Templates should also be introduced instead of scripting
  • SAP MAXDB application template should also be introduced
  • Tape Management need improvement
  • MOBILE connectivity is missing
  • Admin console is so simple it should be more funcky or stylish
  • Small database should also be considered for backup
Read full review

Pricing Details

IBM Cloud Backup

Starting Price

Editions & Modules

IBM Cloud Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Veritas NetBackup

    Starting Price

    Editions & Modules

    Veritas NetBackup editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      IBM

      No answers on this topic

      Veritas Technologies LLC

      Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
      Read full review

      Usability

      IBM

      No answers on this topic

      Veritas Technologies LLC

      NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer.
      During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
      Read full review

      Support Rating

      IBM

      No answers on this topic

      Veritas Technologies LLC

      Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
      Read full review

      Alternatives Considered

      IBM

      Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
      Read full review

      Veritas Technologies LLC

      CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
      Read full review

      Contract Terms and Pricing Model

      IBM

      No answers on this topic

      Veritas Technologies LLC

      Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
      licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
      Read full review

      Professional Services

      IBM

      No answers on this topic

      Veritas Technologies LLC

      Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
      Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.
      Read full review

      Return on Investment

      IBM

      • The fact that it can be scaled up is beneficial to company.
      • The program being on the cloud also makes it more accessible online.
      • The program has a high level of protection.
      Read full review

      Veritas Technologies LLC

      • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
      • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
      Read full review

      Add comparison