IBM Cloud Foundry vs. Salesforce Lightning Components & Developer Experience

As it is an open-source platform as a service, it is very easy to operate, scale, and deploy regardless of what programming language and framework it's written in. However, it could be improved in terms of scalability. There should be proper documentation for easier and clearer understanding to make the process smooth.

Incentivized

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

Incentivized

• Simplicity - the command line tool provided can get you up and running within minutes.
• Resourceful - IBM Cloud Foundry is built on top of the open source Cloud Foundry technology, so any resources you find online about Cloud Foundry generally can be applied.
• Feature rich - provides all the necessary features for a cloud based platform, such as auto-scaling, 0 downtime deployment.

Incentivized

• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

Incentivized

• Need: VISUALIZATION CAPABILITIES! Particularly with the Conversation Service.
• Need: Annotation capabilities for dialog nodes in Conversation Service.
• Need: Search/querying capabilities in Conversation Service
• Need: Clearer documentation of the S2T service. I had to use a third party website for an understanding of how to use this.

Incentivized

• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

Incentivized

I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

Incentivized

CF is what we initially went with to establish a development pipeline and start our cloud journey, now we are expanding this and although we are now pulling in many other tools and functions around CF, it is not being replaced. It stands out as having a key place working ‘with’ git, Kubernetes, IBM cloud etc, not against or segregated from it.

Incentivized

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

• IBM Bluemix is mainly a foundation enabler at this stage, although our business plan does look promising.
• The low cost of development on Bluemix for a start-up like us is so helpful......we had no spare cash for this project besides what we could save or borrow at first, and that wasn't much. We are still trying to attract venture capital to cover the main Cordova Coding effort plus the launch "Cash Burn".
• Features like push notifications, mobile-back end, and world-beating security help us to sell our SaaS products/services.
• The pure (usually!) functionality of IBM products and services is very rewarding to work with.They are so insightful and thoughtful, to say naught of clever!

Incentivized

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized