82 Ratings
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Score 8.3 out of 100
Top Rated
415 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

IBM Cloud Foundry

Well Suited:- Development of information architecture/library. It enables better classification/taxonomy, leading to more intuitive findability.- Dialog design and content retrieval for virtual agents. (e.g. a virtual agent whose content offerings are not hard-coded into the response fields, but instead require crawling/drawing from other pages/libraries)Not Well Suited:- Annotation/labeling/clustering of information that will be retrieved using a different search/query service.
River Hain | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Well suited / Poorly suited - really two sides of the same coin
  1. Company has management that will be willing to work in the system. Sometimes people are reluctant to learn something new.
  2. In house IT with developer skills. This is critical unless you either want to change your business to match Salesforce, or pay consultants a lot of money.
  3. Existing systems can be integrated, but you need that knowledge and access as well. Running Salesforce with connecting it will create a need for double data entry, If you have a locked down legacy system, you will have difficulty sharing data.
Joseph Lemos | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

IBM Cloud Foundry
7.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Ease of building user interfaces
IBM Cloud Foundry
7.8
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
IBM Cloud Foundry
8.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.5
Platform management overhead
IBM Cloud Foundry
8.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5
Workflow engine capability
IBM Cloud Foundry
8.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Platform access control
IBM Cloud Foundry
10.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Services-enabled integration
IBM Cloud Foundry
7.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Development environment creation
IBM Cloud Foundry
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Development environment replication
IBM Cloud Foundry
7.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Issue monitoring and notification
IBM Cloud Foundry
5.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
IBM Cloud Foundry
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Upgrades and platform fixes
IBM Cloud Foundry
8.8
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2

Pros

IBM Cloud Foundry

  • Keeps things more standardized, ring fenced and thus easier for the end user to use
  • Open source, allowing for a wide group for education, auto and support
  • Developing at pace to keep up with the ever changing needs of the industry from on / off premise, public and private
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Rhiannon Thompson | TrustRadius Reviewer

Cons

IBM Cloud Foundry

  • Sometimes the API Connect GUIs don't cleanly disengage after attaching models or updating schema and it is hard to know what has been written successfully and which (if any) models or tables were missed. I shouldn't have to manually check through a list of 377 models to find the ones in and out of a list on either models, folder or database tables. Printing a summary even in logs which did a "diff" sort of thing between 'task-set' and 'task-completed' (referring to attaching models or updating schema as tasks here as 'tasks').
  • Provide access to Postgres Database in Sydney datacentre for Australia.
  • Clearer documentation around setting up a secure (referring to SSL and certificate setup here) server on eg, chubby1.au-sydney.mybluemix.net.
  • Allow a ramp in pricing onto the Blockchains. We will not be able to afford it until quite a few years into production, even if we launch successfully.
John Olsen | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Usability

IBM Cloud Foundry

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

IBM Cloud Foundry

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.9
Based on 21 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

IBM Cloud Foundry

I like when the provider offers cloud deployment via standard orchestration mechanisms (like Docker, Kubernetes, DCOS) This is currently well covered by Azure. Amazon also has good flexibility (supports Kubernetes, DCOS). It's good that Bluemix added support for Docker and Kubernetes, but addition of DCOS would be great to complete the offering.
Wojciech Kaminski | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Return on Investment

IBM Cloud Foundry

  • Bluemix has allowed me to effectively serve the App industry more recently, especially with the new visual design implemented recently.
  • BlueMix offers a lot more customization of the Platform, rather than Infrastructure, giving me a big edge over other companies offering only AWS or Azure cloud services, and brings a lot more apparent value to my business.
  • The additional features, especially the Watson service subset offers a HUGE range of new and innovative technologies, especially in the realm of AI, that encourages my clients to test out new potential features, which leads to more sales as they increase there platform size and capability.
Craig Nash | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • This has been a huge time waster for our team.
  • Load times are at least 3 times as long as they used to be.
  • Our workflows can not be as efficient as they used to be so we spend more time doing manual tasks.
  • More things have to be pushed through our ops team instead of being able to do them ourselves, which creates significant roadblocks.
Jacob LaBruzzo | TrustRadius Reviewer

Pricing Details

IBM Cloud Foundry

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM Cloud Foundry Editions & Modules

Edition
Community Runtimes$0.071
  1. Per GBH
Additional Pricing Details

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud) Editions & Modules

Edition
Starter$25.001
Plus$100.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

IBM Cloud Foundry
8.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.8

Likelihood to Renew

IBM Cloud Foundry
7.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

IBM Cloud Foundry
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Support Rating

IBM Cloud Foundry
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

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