IBM Cloud Private vs. ServiceNow DevOps

IBM Cloud Private is an ideal platform for companies to accelerate their business growth. It helps in reducing the cost of IT and operations while delivering a great customer experience. With IBM Cloud Private, you can gain agility and security with a flexible hybrid model that fits your needs. It's highly recommended to my colleagues from me.

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

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• Capacity On Demand to scale up and down environments
• SaaS model allows our team to have less involvement in managing or controlling the underlying cloud infrastructure including network, servers, operating systems, storage, or even individual application capabilities.
• SaaS model allows our team to worry less about upgrades, fix packs, environment support etc.

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• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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• Bluemix/IBM Cloud UI can be better
• Changing Brand name from Bluemix to IBM Cloud, as we are habituated to Bluemix more

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• No drop-down option is available to click when requesting specific software or hardware.

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With VMware cloud, each VMware Cloud customer must have an SDDC account(VMC) as well as a general AWS account. The two accounts must be linked for the service to work which is a tiresome thing to do for some clients but with IBM Cloud Private all these issues are solved.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• IBM Cloud has helped us start using the cloud and migrating old services to the cloud.

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• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info