IBM DevOps Code ClearCase vs. ServiceNow DevOps

IBM Rational ClearCase might be better suited for a smaller / simpler code base. Larger code bases really slow it down... but then again there are better alternatives out there for source control

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

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• Rational ClearCase is excellent for handling versioning and branching. No other tool I've used has the depth that ClearCase has when it comes to handling complex branching scenarios and identifying where certain versions of particular files are within a particular configuration.
• Rational ClearCase handles parallel development of many dependent applications really well.
• The use of ClearCase Views to switch between projects and configurations is extremely convenient as opposed to the local workstation model of the competitors.

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• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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• Extremely buggy.
• Sometimes the repository gets locked for no reason.
• Slow.

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• No drop-down option is available to click when requesting specific software or hardware.

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If development is centrallized to one location and your company releases hundreds of customized versions of your software per year, then ClearCase is the best tool for managing the complexity of multiple versions of customized software. If your company has globally distributed development, then I'd recommend Team Foundation Server over ClearCase. If your organization uses Agile Methodologies, then I'd recommend TFS with GIT.

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As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

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• Managed code versioning for many years.
• Only one person can edit code at a time - slows processing down.
• IBM is an expensive product to support.

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• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info