IBM Digital Commerce vs. Sitecore OrderCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Sitecore OrderCloud
Score 10.0 out of 10
N/A
Sitecore OrderCloud, formerly from Four51, is an eCommerce solution built around customer interactivity, now from Sitecore since the March, 2021 acquisition.N/A
Pricing
IBM Digital CommerceSitecore OrderCloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Digital CommerceSitecore OrderCloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Digital CommerceSitecore OrderCloud
Considered Both Products
IBM Digital Commerce
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
Chose IBM Digital Commerce
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Chose IBM Digital Commerce
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
Chose IBM Digital Commerce
I didn't select WebSphere Commerce.
Sitecore OrderCloud

No answer on this topic

Features
IBM Digital CommerceSitecore OrderCloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
Ratings
3% below category average
Sitecore OrderCloud
10.0
Ratings
25% above category average
Product catalog & listings8.00 Ratings10.00 Ratings
Product management8.00 Ratings10.00 Ratings
Bulk product upload8.00 Ratings10.00 Ratings
Branding8.00 Ratings10.00 Ratings
Mobile storefront8.00 Ratings10.00 Ratings
Product variations8.00 Ratings10.00 Ratings
Website integration8.00 Ratings10.00 Ratings
Visual customization8.00 Ratings10.00 Ratings
CMS4.00 Ratings10.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
24% below category average
Sitecore OrderCloud
10.0
Ratings
26% above category average
Abandoned cart recovery6.00 Ratings10.00 Ratings
Checkout user experience6.00 Ratings10.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
33% below category average
Sitecore OrderCloud
10.0
Ratings
18% above category average
eCommerce security6.00 Ratings10.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
Ratings
9% below category average
Sitecore OrderCloud
10.0
Ratings
26% above category average
Promotions & discounts7.00 Ratings10.00 Ratings
Personalized recommendations7.00 Ratings10.00 Ratings
SEO7.00 Ratings10.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
Ratings
26% below category average
Sitecore OrderCloud
10.0
Ratings
22% above category average
Multi-site management8.00 Ratings10.00 Ratings
Order processing5.00 Ratings10.00 Ratings
Inventory management6.00 Ratings10.00 Ratings
Shipping6.00 Ratings10.00 Ratings
Custom functionality6.00 Ratings10.00 Ratings
Best Alternatives
IBM Digital CommerceSitecore OrderCloud
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
Xperience by Kentico
Xperience by Kentico
Score 7.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceSitecore OrderCloud
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceSitecore OrderCloud
Likelihood to Recommend
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
Read full review
As a global organization we needed ability to have different and dynamic pricing based on Geo-Location. OrderCloud Architecture with Locales and User Groups allowed us to use a Single Buyer and easily manage all our use-cases. In the few scenarios where we had feature requests or improvements, the team was very highly responsive and many new features or changes were added to the Products based on these discussions.
Read full review
Pros
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
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  • Flexibility over Features
  • Great Product for both B2C and B2B
  • Fantastic Support
  • Great Documentation
  • Accessibility: Free Sandboxes for everyone.
Read full review
Cons
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
Read full review
  • Ability to create custom objects/entities
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Likelihood to Renew
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Read full review
No answers on this topic
Usability
No answers on this topic
Great Documentation, Intuitive APIs, Additional SDKs and Accelerators to help boost development cycles.
Read full review
Alternatives Considered
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
Read full review
No answers on this topic
Return on Investment
  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
Read full review
  • Azure Hosting Costs divided by 3
  • Content Delivery number of instances needed down from 10 to 4. (And with better performance as a result)
  • Lighthouse Scores from D to A to reach above 95.
  • Development velocity increased significantly due to OrderCloud's flexibility and its easier learning curve for new developers, allowing for much faster progress.
Read full review
ScreenShots