Likelihood to Recommend I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
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X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
Read full review Pros Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc Read full review Qualiteam eBusiness Solutions
For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go. Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them. Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode). Read full review Cons The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing. The catalog load can be simplified. WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application. Read full review Qualiteam eBusiness Solutions
Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development. Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code. Read full review Likelihood to Renew The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
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Alternatives Considered IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
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Return on Investment For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously. Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model. Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend. Read full review Qualiteam eBusiness Solutions
Flexibility in presentation as well as functionality Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed A fully functional professional level application at a fraction of the cost of similar applications such as magento. Read full review ScreenShots