TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A

    X-Cart

    Score7.8 out of 10
    N/AX-Cart is an eCommerce and shopping cart platform built through PHP code.

    $199

    per month

    Pricing
    IBM Digital CommerceX-Cart
    Editions & Modules
    No answers on this topic
    Platform
    Starting at $199
    per month
    Auto
    Starting at $299
    per month
    Marketplace
    Starting at $399
    per month
    Offerings
    Pricing Offerings
    IBM Digital CommerceX-Cart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM Digital CommerceX-Cart
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce and X-Cart
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    X-Cart
    7.7
    1 Ratings
    1% below category average
    Product catalog & listings8.03 Ratings8.01 Ratings
    Product management8.03 Ratings9.01 Ratings
    Bulk product upload8.03 Ratings4.01 Ratings
    Branding8.03 Ratings10.01 Ratings
    Mobile storefront8.03 Ratings6.01 Ratings
    Product variations8.03 Ratings9.01 Ratings
    Website integration8.03 Ratings8.01 Ratings
    Visual customization8.03 Ratings10.01 Ratings
    CMS4.02 Ratings5.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce and X-Cart
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    24% below category average
    X-Cart
    9.5
    1 Ratings
    21% above category average
    Abandoned cart recovery6.02 Ratings9.01 Ratings
    Checkout user experience6.03 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce and X-Cart
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    33% below category average
    X-Cart
    10.0
    1 Ratings
    18% above category average
    eCommerce security6.03 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce and X-Cart
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    9% below category average
    X-Cart
    8.7
    1 Ratings
    12% above category average
    Promotions & discounts7.03 Ratings10.01 Ratings
    Personalized recommendations7.03 Ratings10.01 Ratings
    SEO7.03 Ratings6.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce and X-Cart
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    X-Cart
    9.2
    1 Ratings
    13% above category average
    Multi-site management8.03 Ratings10.01 Ratings
    Order processing5.03 Ratings7.01 Ratings
    Inventory management6.03 Ratings9.01 Ratings
    Shipping6.03 Ratings10.01 Ratings
    Custom functionality6.03 Ratings10.01 Ratings
    Best Alternatives
    IBM Digital CommerceX-Cart
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Adobe Commerce
    Score8.1 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Digital CommerceX-Cart
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Digital CommerceX-Cart
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
    Incentivized
    Read full review
    Pros
    IBM
    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
    • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
    • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).
    Incentivized
    Read full review
    Cons
    IBM
    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
    • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Alternatives Considered
    IBM
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Flexibility in presentation as well as functionality
    • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
    • A fully functional professional level application at a fraction of the cost of similar applications such as magento.
    Incentivized
    Read full review
    ScreenShots