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IBM Enterprise Content Manager vs. Microsoft Viva Engage

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM ECM

    Score9 out of 10
    N/AIBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to lower costs and risk while improving efficiency.N/A

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Pricing
    IBM ECMMicrosoft Viva Engage
    Editions & Modules
    No answers on this topic
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    Offerings
    Pricing Offerings
    IBM ECMMicrosoft Viva Engage
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Microsoft Viva Engage is also available in some Microsoft 365 packages.
    More Pricing Information
    Community Pulse
    IBM ECMMicrosoft Viva Engage
    Considered Both Products
    IBM
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Features
    IBM ECMMicrosoft Viva Engage
    Project Management
    Comparison of Project Management features of IBM Enterprise Content Manager and Microsoft Viva Engage
    Feature
    IBM Enterprise Content Manager
    -
    Ratings
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    Task Management00 Ratings9.128 Ratings
    Gantt Charts00 Ratings8.815 Ratings
    Scheduling00 Ratings8.423 Ratings
    Workflow Automation00 Ratings8.723 Ratings
    Mobile Access00 Ratings8.843 Ratings
    Search00 Ratings8.343 Ratings
    Visual planning tools00 Ratings8.926 Ratings
    Communication
    Comparison of Communication features of IBM Enterprise Content Manager and Microsoft Viva Engage
    Feature
    IBM Enterprise Content Manager
    -
    Ratings
    Microsoft Viva Engage
    8.6
    49 Ratings
    8% above category average
    Chat00 Ratings9.444 Ratings
    Notifications00 Ratings8.349 Ratings
    Discussions00 Ratings9.748 Ratings
    Surveys00 Ratings9.638 Ratings
    Internal knowledgebase00 Ratings9.338 Ratings
    Integrates with GoToMeeting00 Ratings7.314 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings6.713 Ratings
    Integrates with Outlook00 Ratings8.632 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of IBM Enterprise Content Manager and Microsoft Viva Engage
    Feature
    IBM Enterprise Content Manager
    -
    Ratings
    Microsoft Viva Engage
    9.1
    42 Ratings
    13% above category average
    Versioning00 Ratings9.728 Ratings
    Video files00 Ratings9.436 Ratings
    Audio files00 Ratings9.434 Ratings
    Document collaboration00 Ratings9.235 Ratings
    Access control00 Ratings9.035 Ratings
    Advanced security features00 Ratings8.433 Ratings
    Integrates with Google Drive00 Ratings8.014 Ratings
    Device sync00 Ratings9.528 Ratings
    Best Alternatives
    IBM ECMMicrosoft Viva Engage
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM ECMMicrosoft Viva Engage
    Likelihood to Recommend
    8.1
    (6 ratings)
    8.9
    (59 ratings)
    Likelihood to Renew
    8.6
    (6 ratings)
    9.0
    (11 ratings)
    Usability
    7.3
    (1 ratings)
    8.9
    (9 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    IBM ECMMicrosoft Viva Engage
    Likelihood to Recommend
    IBM
    Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
    Incentivized
    Read full review
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    Pros
    IBM
    • It provides easy to use administrative tools to work with the product.
    • Good documentation on the production is available which makes it easier to use.
    • It supports high availability architecture
    Incentivized
    Read full review
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    Cons
    IBM
    • As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data.
    • To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns.
    Incentivized
    Read full review
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
    Incentivized
    Read full review
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    Usability
    IBM
    The end-user experience is excellent. The Administration experience needs some more work.
    Incentivized
    Read full review
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Microsoft
    Very available
    Read full review
    Performance
    IBM
    No answers on this topic
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Microsoft
    We organically implemented the product
    Read full review
    Alternatives Considered
    IBM
    Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
    Incentivized
    Read full review
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
    • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
    • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
    Incentivized
    Read full review
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    ScreenShots