IBM Global Technology Services vs. Smith.ai Live Website Chat
IBM Global Technology Services vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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IBM Global Technology Services | N/A | IBM offers communications outsourcing. | N/A | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
IBM Global Technology Services | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
IBM Global Technology Services | Smith.ai Live Website Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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IBM Global Technology Services | Smith.ai Live Website Chat | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | No answers on this topic | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | No answers on this topic | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IBM Global Technology Services | Smith.ai Live Website Chat | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
IBM Global Technology Services | Smith.ai Live Website Chat | |
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Likelihood to Recommend | IBM No answers on this topic | Smith.ai |
Pros | IBM No answers on this topic | Smith.ai |
Cons | IBM No answers on this topic | Smith.ai |
Usability | IBM No answers on this topic | Smith.ai |
Support Rating | IBM No answers on this topic | Smith.ai |
Alternatives Considered | IBM No answers on this topic | Smith.ai |
Return on Investment | IBM No answers on this topic | Smith.ai |
ScreenShots | Smith.ai Live Website Chat Screenshots |