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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Pricing
    IBM MaaS360
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Offerings
    Pricing Offerings
    IBM MaaS360
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    IBM MaaS360
    Considered Both Products
    IBM
    Chose IBM MaaS360
    I was not involved in the selection of the product but my guess is that it is the ease of enrollment
    Incentivized
    Chose IBM MaaS360
    We choose IBM MaaS360 over the tools like Microsoft Intune and VMware workspace one because it offered a balanced combination of the security controls & scalability
    Incentivized
    Chose IBM MaaS360
    Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and …
    Incentivized
    Chose IBM MaaS360
    IBM Maas360 is much more than just a remote trouble shooting tool. This is an MDM. It allows for full control over a device. This is very useful when trying to implement a Kiosk mode restricting users from using the device completely. This product is much more robust than Spla…
    Incentivized
    Chose IBM MaaS360
    IBM MaaS360 is simpler to use overall. The only 2 things that Meraki clearly does better than IBM MaaS360 is the "tagging" functionality for devices which is very convenient for pushing an app or policy to a subset of devices quickly. The other thing is certificate …
    Incentivized
    Chose IBM MaaS360
    IBM MaaS360 provides more powerful functions.
    Incentivized
    Chose IBM MaaS360
    Cost wise IBM MaaS360 is bit on the expensive end but at the end is more stable and is able to be managed by lower administrative costs.
    Incentivized
    Chose IBM MaaS360
    There are various reasons when evaluating different products and selecting a single product
    It involves pricing
    It involves compatibility of the solutions with the products
    Incentivized
    Chose IBM MaaS360
    Well, for not sure in production performance, but as we just trialed the product hence not explored much about it but may be in the future.
    Incentivized
    Chose IBM MaaS360
    Asset management is the most valuable and essential feature of device inventory. The product's key strengths include security for email, browsers, and applications, encompassing mobile devices and laptops within a single package. Its prime feature is managing mobile phones, …
    Incentivized
    Chose IBM MaaS360
    IBM Security MaaS360 enables our employees to securely access corporate resources and collaborate from anywhere, on any device, this has improved workforce productivity and efficiency, especially for remote or mobile workforce. It's a cost effective through streamlining device …
    Incentivized
    Chose IBM MaaS360
    IBM Security MaaS360 is an excellent MDM that is hosted in the cloud. Security policies are highly customizable. Works with all mobile operating systems. IBM Security MaaS360 is capable of providing mobile management for most types of devices. Security profile templates can be …
    Incentivized
    Chose IBM MaaS360
    It places a strong emphasis on security, with features like threat detection and remediation, encryption, and policy enforcement.
    Incentivized
    Chose IBM MaaS360
    they are both the same however the response times are the difference maker. Maas360 response time is about 1-4 minutes while intune is about 20 secs to a minute. response times are huge in our department with everything to get this out in a timely matter to get devices to our …
    Incentivized
    Chose IBM MaaS360
    There are some similarities between the two such as MFA for email for mobile devices.
    Incentivized
    Chose IBM MaaS360
    Setting up Intune is far easier, but as a management product, MaaS360 works better. If your looking at keeping your eggs in one Microsoft basket, Intune is the better option, but for those not bothered about multiple vendors, MaaS360 is the better option.
    Incentivized
    Chose IBM MaaS360
    IBM MaaS360 is a powerful tool, and it is capable of providing mobile device management for most types of devices, including Windows computers, Apple computers, Windows phones, Android phones, and Apple phones. Security profile templates can be set up per device type or per …
    Incentivized
    Chose IBM MaaS360
    Only use MAAS360.
    Incentivized
    Chose IBM MaaS360
    When stacked against competition it was easy to implement and the best part was we were able to integrate with all our devices.
    Incentivized
    Chose IBM MaaS360
    Maas 360 is the Cadillac of management software. Jamf was considered but I found it not quite as encompassing as Maas360. The ability too direct specific software programs and exclude all others was eventually what sent us to Maas360. Again, The time and effort to configure …
    Incentivized
    Chose IBM MaaS360
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all …
    Incentivized
    Chose IBM MaaS360
    IBM Security MaaS360 is a robust and effective platform that offers a high level of protection against cyber threats.
    Incentivized
    Chose IBM MaaS360
    As a user, IBM Security MaaS360 with Watson offers a range of feature which are used to secure mobile devices. These features are: mobile security, device management, app management and mobile content management. By ability to set limits on data usage and cost, it has helped us …
    Incentivized
    Chose IBM MaaS360
    IBM Security MaaS360 with Watson is the main MDM worth buying for dealing with a corporate MDM, it gets a better than expected rating only for the rule that it's the main utilitarian help.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    29 Answers
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    IBM MaaS360
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    User Ratings
    IBM MaaS360
    Likelihood to Recommend
    8.0
    (51 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    Usability
    8.2
    (3 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    Online Training
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (32 ratings)
    Configurability
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    Ease of integration
    8.6
    (35 ratings)
    Product Scalability
    7.3
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    IBM MaaS360
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
    Incentivized
    Read full review
    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
    Incentivized
    Read full review
    Scalability
    IBM
    IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
    Incentivized
    Read full review
    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types