IBM MaaS360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM MaaS360
Score 8.2 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Pricing
IBM MaaS360
Editions & Modules
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
Offerings
Pricing Offerings
IBM MaaS360
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM MaaS360
Considered Both Products
IBM MaaS360
Chose IBM MaaS360
Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and …
Chose IBM MaaS360
IBM Maas360 is much more than just a remote trouble shooting tool. This is an MDM. It allows for full control over a device. This is very useful when trying to implement a Kiosk mode restricting users from using the device completely. This product is much more robust than Spla…
Chose IBM MaaS360
IBM MaaS360 is simpler to use overall. The only 2 things that Meraki clearly does better than IBM MaaS360 is the "tagging" functionality for devices which is very convenient for pushing an app or policy to a subset of devices quickly. The other thing is certificate …
Chose IBM MaaS360
Asset management is the most valuable and essential feature of device inventory. The product's key strengths include security for email, browsers, and applications, encompassing mobile devices and laptops within a single package. Its prime feature is managing mobile phones, …
Chose IBM MaaS360
We all know the big guys are VMWare WorkSpace 1, SOTI, Mobile Iron, and Intune. There are hundreds of other MDM solutions apart from the latter. While most solutions are very comparable in functionality AND all share the same technology in order to function, the real …
Chose IBM MaaS360
Cost wise IBM MaaS360 is bit on the expensive end but at the end is more stable and is able to be managed by lower administrative costs.
Chose IBM MaaS360
they are both the same however the response times are the difference maker. Maas360 response time is about 1-4 minutes while intune is about 20 secs to a minute. response times are huge in our department with everything to get this out in a timely matter to get devices to our …
Chose IBM MaaS360
There are various reasons when evaluating different products and selecting a single product
It involves pricing
It involves compatibility of the solutions with the products
Chose IBM MaaS360
Well, for not sure in production performance, but as we just trialed the product hence not explored much about it but may be in the future.
Chose IBM MaaS360
IBM Security MaaS360 enables our employees to securely access corporate resources and collaborate from anywhere, on any device, this has improved workforce productivity and efficiency, especially for remote or mobile workforce. It's a cost effective through streamlining device …
Chose IBM MaaS360
IBM Security MaaS360 is an excellent MDM that is hosted in the cloud. Security policies are highly customizable. Works with all mobile operating systems. IBM Security MaaS360 is capable of providing mobile management for most types of devices. Security profile templates can be …
Chose IBM MaaS360
It places a strong emphasis on security, with features like threat detection and remediation, encryption, and policy enforcement.
Chose IBM MaaS360
Setting up Intune is far easier, but as a management product, MaaS360 works better. If your looking at keeping your eggs in one Microsoft basket, Intune is the better option, but for those not bothered about multiple vendors, MaaS360 is the better option.
Chose IBM MaaS360
Maas 360 is the Cadillac of management software. Jamf was considered but I found it not quite as encompassing as Maas360. The ability too direct specific software programs and exclude all others was eventually what sent us to Maas360. Again, The time and effort to configure …
Chose IBM MaaS360
IBM MaaS360 is a powerful tool, and it is capable of providing mobile device management for most types of devices, including Windows computers, Apple computers, Windows phones, Android phones, and Apple phones. Security profile templates can be set up per device type or per …
Chose IBM MaaS360
When stacked against competition it was easy to implement and the best part was we were able to integrate with all our devices.
Chose IBM MaaS360
IBM Security MaaS360 is a robust and effective platform that offers a high level of protection against cyber threats.
Chose IBM MaaS360
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all …
Chose IBM MaaS360
As a user, IBM Security MaaS360 with Watson offers a range of feature which are used to secure mobile devices. These features are: mobile security, device management, app management and mobile content management. By ability to set limits on data usage and cost, it has helped us …
Chose IBM MaaS360
IBM Security MaaS360 with Watson is the main MDM worth buying for dealing with a corporate MDM, it gets a better than expected rating only for the rule that it's the main utilitarian help.
Chose IBM MaaS360
It price was more economical compared to it's competitors.
Also It had amazing features that were so easy to work with.
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User Ratings
IBM MaaS360
Likelihood to Recommend
8.1
(49 ratings)
Likelihood to Renew
9.5
(5 ratings)
Usability
9.4
(2 ratings)
Availability
9.1
(1 ratings)
Performance
8.2
(1 ratings)
Support Rating
9.0
(3 ratings)
Online Training
9.1
(1 ratings)
Implementation Rating
8.1
(32 ratings)
Configurability
9.1
(2 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
Ease of integration
8.4
(34 ratings)
Product Scalability
9.1
(1 ratings)
Professional Services
9.1
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
User Testimonials
IBM MaaS360
Likelihood to Recommend
IBM
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
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Pros
IBM
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Likelihood to Renew
IBM
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
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Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Performance
IBM
typically very consistent but occasionaly some lag
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Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Alternatives Considered
IBM
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
Read full review
Scalability
IBM
Rock solid, consistent solution
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Professional Services
IBM
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
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Return on Investment
IBM
  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming
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ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types