IBM MaaS360 vs. Secrata

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM MaaS360
Score 8.3 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Secrata
Score 0.0 out of 10
N/A
Secrata from Topia Technology headquartered in Tacoma, Washington is a mobile security offering.
$49
per month
Pricing
IBM MaaS360Secrata
Editions & Modules
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
Starter
$49.00
per month
Professional
$99.00
per month
Business
$199.00
per month
Offerings
Pricing Offerings
IBM MaaS360Secrata
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM MaaS360Secrata
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User Ratings
IBM MaaS360Secrata
Likelihood to Recommend
8.1
(49 ratings)
-
(0 ratings)
Likelihood to Renew
9.5
(5 ratings)
-
(0 ratings)
Usability
9.4
(2 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(32 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.3
(34 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM MaaS360Secrata
Likelihood to Recommend
IBM
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
Read full review
Topia Technology
No answers on this topic
Pros
IBM
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
Read full review
Topia Technology
No answers on this topic
Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
Read full review
Topia Technology
No answers on this topic
Likelihood to Renew
IBM
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
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Topia Technology
No answers on this topic
Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Topia Technology
No answers on this topic
Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Topia Technology
No answers on this topic
Performance
IBM
typically very consistent but occasionaly some lag
Read full review
Topia Technology
No answers on this topic
Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Topia Technology
No answers on this topic
Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Topia Technology
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Topia Technology
No answers on this topic
Alternatives Considered
IBM
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
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Topia Technology
No answers on this topic
Scalability
IBM
Rock solid, consistent solution
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Topia Technology
No answers on this topic
Professional Services
IBM
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
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Topia Technology
No answers on this topic
Return on Investment
IBM
  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming
Read full review
Topia Technology
No answers on this topic
ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types