IBM MaaS360 vs. Trend Micro Mobile Security for Enterprises

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM MaaS360
Score 8.2 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Trend Micro Mobile Security for Enterprises
Score 6.2 out of 10
N/A
Trend Micro Mobile Security for Enterprises os a mobile device management (MDM) application, available standalone or part of the Trend Micro Smart Protection Suite.N/A
Pricing
IBM MaaS360Trend Micro Mobile Security for Enterprises
Editions & Modules
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
No answers on this topic
Offerings
Pricing Offerings
IBM MaaS360Trend Micro Mobile Security for Enterprises
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM MaaS360Trend Micro Mobile Security for Enterprises
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User Ratings
IBM MaaS360Trend Micro Mobile Security for Enterprises
Likelihood to Recommend
8.0
(49 ratings)
9.7
(3 ratings)
Likelihood to Renew
9.6
(5 ratings)
-
(0 ratings)
Usability
9.4
(2 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
9.0
(1 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(32 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.5
(34 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM MaaS360Trend Micro Mobile Security for Enterprises
Likelihood to Recommend
IBM
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
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Trend Micro
Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
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Pros
IBM
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
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Trend Micro
  • It is good at blocking calls and text messages.
  • The interface is easy to navigate and the features it offers are quite visible.
  • It provides backup storage which is very useful for us.
  • Its features are its basic strength like message blocking, battery measurement as well as network protection.
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Trend Micro
  • The interface may take some time to get used to.
  • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
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Likelihood to Renew
IBM
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
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Trend Micro
No answers on this topic
Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Trend Micro
No answers on this topic
Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Trend Micro
No answers on this topic
Performance
IBM
typically very consistent but occasionaly some lag
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Trend Micro
No answers on this topic
Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Trend Micro
I have not run into any issues when contacting support. My issues were resolved with ease.
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Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Trend Micro
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Trend Micro
No answers on this topic
Alternatives Considered
IBM
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
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Trend Micro
Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
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Scalability
IBM
Rock solid, consistent solution
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Trend Micro
No answers on this topic
Professional Services
IBM
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
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Trend Micro
No answers on this topic
Return on Investment
IBM
  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming
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Trend Micro
  • Our mobiles phones and data are secure with this tool.
  • This tool seems to work so well and provides good protection.
  • It ensures message protection and network protection too.
Read full review
ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types