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IBM Maximo Application Suite vs. Symantec Critical System Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    Symantec Critical System Protection

    Score8 out of 10
    N/ASymantec Critical System Protection is a lightweight behavioral hardening engine purpose-built to protect legacy, EOL systems and embedded devices, by adding layers of defense at the kernel level to prevent unhygenic operations on IoT devices and machines.N/A
    Pricing
    IBM Maximo Application SuiteSymantec Critical System Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteSymantec Critical System Protection
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.—
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteSymantec Critical System Protection
    Considered Both Products
    IBM
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    50 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    57 Answers
    No answers on this topic
    User Ratings
    IBM Maximo Application SuiteSymantec Critical System Protection
    Likelihood to Recommend
    6.7
    (86 ratings)
    5.0
    (2 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (4 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteSymantec Critical System Protection
    Likelihood to Recommend
    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
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    Broadcom
    Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
    Incentivized
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    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Broadcom
    • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
    • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
    • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
    Read full review
    Cons
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
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    Broadcom
    • Tuning takes a very long time
    • Turning the product on or off can take time
    • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
    Incentivized
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    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
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    Broadcom
    No answers on this topic
    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
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    Broadcom
    No answers on this topic
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
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    Broadcom
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
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    Broadcom
    They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
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    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
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    Broadcom
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
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    Broadcom
    No answers on this topic
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
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    Broadcom
    We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
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    Scalability
    IBM
    i dont use it
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
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    Broadcom
    • Great protection for unchanging systems
    • We have comfort that the protected systems are safe from intrusion
    • Excellent price
    Incentivized
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