TrustRadius: an HG Insights company

IBM Sterling Order Management vs. OpenText AppEnhancer

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    OpenText AppEnhancer

    Score6.1 out of 10
    N/AOpenText AppEnhancer (formerly ApplicationXtender from EMC, acquired by OpenText in 2017) is designed to allow users to transform paper and digital content into application-ready information. It scans, stores, retrieves and preserves information and makes itaccessible within Line-of-Business applications and processes. AppEnhancer helps organizations take control of paper and digital documents in both on and off-premises applications, while being enterprise-ready for broader implementations.N/A
    Pricing
    IBM Sterling Order ManagementOpenText AppEnhancer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementOpenText AppEnhancer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementOpenText AppEnhancer
    Small Businesses
    Webgility
    Score9.6 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementOpenText AppEnhancer
    Likelihood to Recommend
    7.0
    (5 ratings)
    7.7
    (3 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementOpenText AppEnhancer
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    OpenText
    I recommend it for any organization that needs to manage all content, either in Marketing, legal or any other place where you need to search, collect, classify and publish content and more efficiently. Imagine a situation where you have marketing, legal, HR and finance working on a project and they need to have access to each other's content, this is where OpenText Application Content Management was a real big win, each individual from a different department was able to find what they were looking for without bothering their colleagues every time. You don't want to go back to this kind of scenario.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    OpenText
    • As I mentioned in the previous question, OpenText helps us in Invoice generation and invoice verification which makes our workflow very easy.
    • OpenText provides customization options and different versions are available so it can be deployed to different departments of our company.
    • Its very easy to use.
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    OpenText
    • I feel that the admin Interface needs some improvements .
    • Deployment should be friendly
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    OpenText
    Easy to adopt by end users allow us to select it.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    OpenText
    • improve customer service
    • improve marketing and legal efficiency
    Incentivized
    Read full review
    ScreenShots