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IBM Sterling Order Management vs. Procare

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Procare

    Score9.9 out of 10
    N/AProcare Solutions is a child care software provider headquartered in Denver. For over 30 years, they have supported child care professionals with software designed to manage every aspect of child care centers, enrich classroom and parent interactions, and automate the payment process. Their solutions streamline core administrative functions while making life easier for administrators, teachers, and parents.N/A
    Pricing
    IBM Sterling Order ManagementProcare
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementProcare
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementProcare
    Small Businesses
    Webgility
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementProcare
    Likelihood to Recommend
    7.0
    (5 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementProcare
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Procare Solutions
    It's good for monitoring and communication, but is very clunky when it comes to billing. It's nice that all messages for a student come up in the same conversation, but it would be nice if I could send message to only Administration or only room staff and also receive notification that my message has been read.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Procare Solutions
    • Track attendance
    • Accepts monetary payments
    • Customer service
    • Responding to feedback and customer suggestions
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Procare Solutions
    • Formatting of their home screen
    • Changing email addresses attached to accounts (staff and parents)
    • Message filtering for large group messages
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Procare Solutions
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Procare Solutions
    We have used Sandbox, which was bought out by Procare and will become obsolete. The program had many good features, but in most ways we find that Procare has surpassed Sandbox. The interface as a staff person is very user-friendly, messages are more easily sent to parents, and parents have found this simple to navigate as well
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Procare Solutions
    • parent communication is more fluid
    • changes in daily schedules are quickly communicated
    • child security is handled well
    • we are able to send documents and receive parent signatures through the program
    Incentivized
    Read full review
    ScreenShots