IBM Sterling Order Management vs. SellerCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Order Management
Score 9.3 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
SellerCloud
Score 10.0 out of 10
N/A
SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.N/A
Pricing
IBM Sterling Order ManagementSellerCloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Order ManagementSellerCloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
IBM Sterling Order ManagementSellerCloud
Small Businesses
Webgility
Webgility
Score 9.0 out of 10
Webgility
Webgility
Score 9.0 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
SAP Commerce Cloud
SAP Commerce Cloud
Score 8.3 out of 10
SAP Commerce Cloud
SAP Commerce Cloud
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Sterling Order ManagementSellerCloud
Likelihood to Recommend
7.0
(5 ratings)
8.6
(2 ratings)
Likelihood to Renew
8.4
(3 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Sterling Order ManagementSellerCloud
Likelihood to Recommend
IBM
It's perfect for medium to large retailers
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SellerCloud
Great for a business selling on lots of channels looking for a cost effective solution
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Pros
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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SellerCloud
  • automates order processing
  • automates inventory uploads
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Cons
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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SellerCloud
  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system
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Likelihood to Renew
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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SellerCloud
No answers on this topic
Usability
IBM
No answers on this topic
SellerCloud
solid customer service, easy to use
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Support Rating
IBM
No answers on this topic
SellerCloud
They put energy into offering great support
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Alternatives Considered
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Read full review
SellerCloud
Best balance of functionality and cost.
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Return on Investment
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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SellerCloud
  • It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
  • It has allowed me to run a growing business with a minimum of resources
Read full review
ScreenShots