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IBM Security QRadar SOAR vs. SailPoint Identity Security Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SOAR

    Score8.6 out of 10
    N/AIBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A

    SailPoint Identity Security Cloud

    Score8.1 out of 10
    N/ASailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
    Pricing
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.—
    More Pricing Information
    Community Pulse
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Considered Both Products
    IBM
    No answer on this topic
    SailPoint
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    15 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    67%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    73%
    Implementation went as expected
    11 Answers
    Features
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Identity Management
    Comparison of Identity Management features of IBM Security QRadar SOAR and SailPoint Identity Security Cloud
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    SailPoint Identity Security Cloud
    7.6
    17 Ratings
    8% below category average
    ID-Management Access Control00 Ratings8.317 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.810 Ratings
    Multi-Factor Authentication00 Ratings7.98 Ratings
    Password Management00 Ratings7.410 Ratings
    Account Provisioning and De-provisioning00 Ratings8.317 Ratings
    ID Management Workflow Automation00 Ratings7.017 Ratings
    ID Risk Management00 Ratings6.213 Ratings
    Best Alternatives
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Small Businesses
    No answers on this topic
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Likelihood to Recommend
    8.8
    (18 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    5.0
    (3 ratings)
    7.1
    (10 ratings)
    Support Rating
    6.0
    (1 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Security QRadar SOARSailPoint Identity Security Cloud
    Likelihood to Recommend
    IBM
    IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
    Incentivized
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    SailPoint
    As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).
    Incentivized
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    Pros
    IBM
    • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
    • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
    • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
    Incentivized
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    SailPoint
    • Brings users access, profiles and accounts all into one place
    • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
    • Secures and manages access to critical applications and resources across the group
    • Enables Info. Security to customise, share and delegate authority across the group
    • Single version of the truth across our technology platform
    Incentivized
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    Cons
    IBM
    • You still have to generate reports manually. Reports are very limited and practically not useful.
    • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
    • Lack of flexibility.
    • Practically no support. The reported integration problems have not been resolved.
    Incentivized
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    SailPoint
    • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
    Incentivized
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    Likelihood to Renew
    IBM
    I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
    Incentivized
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    SailPoint
    Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;
    Read full review
    Usability
    IBM
    I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
    Incentivized
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    SailPoint
    Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.
    Incentivized
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    Reliability and Availability
    IBM
    I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
    Incentivized
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    SailPoint
    No answers on this topic
    Performance
    IBM
    I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
    Incentivized
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    SailPoint
    No answers on this topic
    Support Rating
    IBM
    I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
    Incentivized
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    SailPoint
    Support for Customizations is very limited.
    Incentivized
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    Implementation Rating
    IBM
    I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
    Incentivized
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    SailPoint
    The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;
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    Alternatives Considered
    IBM
    Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
    Incentivized
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    SailPoint
    The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
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    Scalability
    IBM
    I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
    Incentivized
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    SailPoint
    No answers on this topic
    Return on Investment
    IBM
    • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
    • We use linux 7.7, therefore the integrations are smooth.
    • We've been able run our online shops securely for so long.
    Incentivized
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    SailPoint
    • Over 300,000 password change/reset calls avoided to the helpdesk annually.
    • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
    • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
    Incentivized
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    ScreenShots

    IBM Security QRadar SOAR Screenshots

    Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.