IBM SevOne vs. Logz.io

IBM SevOne ensures deep performance and in depth monitoring and allows customization according to specific organisation or business needs. Availability of real-time alerts and unlimited customization. The software integrates freely with many third party applications and has reliable analytics and reporting systems. Ability of the software in automating routine network monitoring tasks which reduces operational costs. Software pricing is a major challenge towards smooth implementation of the software. It is expensive and not affordable to small businesses and organisations.

Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.

Incentivized

• To see trends in network usage, identify upgrade switches, increase bandwidth and cabling
• Provide dashboards to operations, logistics for both warehouse and production managers
• Can integrate into incident systems to auto create tickets when issues happen

Incentivized

• Well documented and easy to set up.
• Their alerting mechanism is really great especially when it comes to application monitoring.
• Our data analysis in Kibana is made easy with the solution for Logz.io.
• The issue checking and fixing is escalated quickly and is reported in time.

Incentivized

• Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
• It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
• It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
• I asked three different questions during the webinar and none were answered.

Incentivized

• Its price can be very high, so you should have good control of it to avoid exaggerated figures.
• Some functions can be confusing.
• It has limits to create subaccounts, which is a big problem for large companies.

Incentivized

Really easy to use and ship the logs Good customer support Easy integration with the modules

Incentivized

I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments

Incentivized

Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.

Incentivized

Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.

Incentivized

IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.

Incentivized

Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.

Incentivized

• Being able to create reports with variables, so end users can check on a multitude of devices easily.
• Proactive alarming on issues that will cause outages.
• Automatic provisioning of Virtual Machines into IBM SevOne through the VMWare plugin

Incentivized

• about the investment, this tool is helping in our day to day activities
• easy to troubleshoot the errors
• simple and powerful

Incentivized