IBM Sterling Warehouse Management System vs. Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling WMS
Score 7.9 out of 10
N/A
The IBM Sterling Warehouse Management System (WMS) supports management of distribution and fulfillment processes across multiple warehouses and their inventory from a central hub.N/A
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the functionality they need. Microsoft Dynamics AX will reach end of support in 2021, and end of extended support in 2023. Financial tracking and budgeting features are now found in the newly launchedN/A
Pricing
IBM Sterling Warehouse Management SystemMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling WMSMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
IBM Sterling Warehouse Management SystemMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Top Pros
Top Cons
Features
IBM Sterling Warehouse Management SystemMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Payroll Management
Comparison of Payroll Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
8 Ratings
Pay calculation00 Ratings9.07 Ratings
Benefit plan administration00 Ratings9.05 Ratings
Direct deposit files00 Ratings8.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.3
13 Ratings
API for custom integration00 Ratings5.713 Ratings
Plug-ins00 Ratings8.912 Ratings
Security
Comparison of Security features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
6.7
14 Ratings
Single sign-on capability00 Ratings5.913 Ratings
Role-based user permissions00 Ratings7.514 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.6
14 Ratings
Dashboards00 Ratings9.212 Ratings
Standard reports00 Ratings7.514 Ratings
Custom reports00 Ratings9.214 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.2
15 Ratings
Accounts payable00 Ratings7.415 Ratings
Accounts receivable00 Ratings7.414 Ratings
Global Financial Support00 Ratings8.06 Ratings
Primary and Secondary Ledgers00 Ratings9.07 Ratings
Journals and Reconciliations00 Ratings7.310 Ratings
Configurable Accounting00 Ratings8.98 Ratings
Standardized Processes00 Ratings8.99 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
13 Ratings
Inventory tracking00 Ratings8.213 Ratings
Automatic reordering00 Ratings9.011 Ratings
Location management00 Ratings9.011 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.7
13 Ratings
Pricing00 Ratings8.012 Ratings
Order entry00 Ratings8.811 Ratings
Credit card processing00 Ratings3.99 Ratings
Cost of goods sold00 Ratings8.010 Ratings
Order Orchestration00 Ratings9.05 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
10 Ratings
Billing Management00 Ratings8.89 Ratings
Revenue Recognition00 Ratings8.99 Ratings
Cash and Asset Management00 Ratings8.210 Ratings
Travel & Expense Management00 Ratings8.97 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.97 Ratings
Period Close00 Ratings8.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.9
7 Ratings
Budgeting and Forecasting00 Ratings8.96 Ratings
Project Costing00 Ratings8.06 Ratings
Cost Capture00 Ratings8.05 Ratings
Capital Project Management00 Ratings9.05 Ratings
Customer Contract Compliance00 Ratings9.03 Ratings
Project Revenue Recognition00 Ratings8.95 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
5 Ratings
Project Planning and Scheduling00 Ratings8.95 Ratings
Task Insight for Project Managers00 Ratings9.04 Ratings
Project Mobile Functionality00 Ratings6.04 Ratings
Project Candidate Search00 Ratings9.04 Ratings
Definable Resource Pools00 Ratings9.04 Ratings
Talent Profiles00 Ratings9.03 Ratings
Absence Management00 Ratings9.03 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
4 Ratings
Award Lifecycle Management00 Ratings9.04 Ratings
Spending Control00 Ratings8.03 Ratings
Indirect Cost Management00 Ratings9.02 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
7 Ratings
Bids Analyzed and Compared00 Ratings9.05 Ratings
Catalog Shopping E-Commerce for Employees00 Ratings8.03 Ratings
Contract Authoring00 Ratings9.03 Ratings
Contract Renewal Automation00 Ratings8.02 Ratings
Contract Repository00 Ratings9.04 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.05 Ratings
Supplier Management00 Ratings8.06 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
2 Ratings
Risk Repository00 Ratings9.02 Ratings
Control Management00 Ratings9.02 Ratings
Control Efficiency Assessments00 Ratings9.02 Ratings
Issue Detection00 Ratings9.02 Ratings
Remediation and Certification00 Ratings9.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.6
6 Ratings
Transportation Planning and Optimization00 Ratings8.36 Ratings
Transportation Execution Management00 Ratings8.05 Ratings
Trade and Customs Management00 Ratings8.95 Ratings
Fulfillment Management00 Ratings8.04 Ratings
Warehouse Workforce Management00 Ratings9.75 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.9
6 Ratings
Production Process Design00 Ratings9.05 Ratings
Production Management00 Ratings8.25 Ratings
Configuration Management00 Ratings7.34 Ratings
Work Execution00 Ratings8.25 Ratings
Manufacturing Costs00 Ratings9.05 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
9.2
6 Ratings
Forecasting00 Ratings9.95 Ratings
Inventory Planning00 Ratings9.05 Ratings
Performance Monitoring00 Ratings9.04 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
IBM Sterling Warehouse Management System
-
Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
9.0
3 Ratings
Proposal Management00 Ratings9.02 Ratings
Product Master Data Management00 Ratings9.03 Ratings
User Ratings
IBM Sterling Warehouse Management SystemMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Likelihood to Recommend
5.0
(1 ratings)
8.2
(19 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
8.2
(3 ratings)
Availability
-
(0 ratings)
7.0
(2 ratings)
Performance
-
(0 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
8.0
(4 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(4 ratings)
User Testimonials
IBM Sterling Warehouse Management SystemMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Likelihood to Recommend
IBM
Like I previously mentioned, this software fits our needs right now because it allows us to control inventory and remove items when needed from our participating retailer's websites. The price is reasonable. Our traffic and shipping teams have also used this software to create fewer touch points in shipping and make the process more digital. That has been a big winner for us. You'll definitely want an internal IT team to support this software. The implementation process is long and tedious and you will need to restructure to fit your needs. That is difficult to do when you are a smaller business with cross-functional employees.
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Microsoft
It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
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Pros
IBM
  • Pretty straight forward for entering new items or deleting items not needed in the feed anymore.
  • Able to match vendor models to retailer SKU's without issue.
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Microsoft
  • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
  • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
  • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
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Cons
IBM
  • Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
  • Doesn't warn you if the same sender and receiver code are on another list.
  • The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.
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Microsoft
  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
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Likelihood to Renew
IBM
No answers on this topic
Microsoft
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
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Usability
IBM
No answers on this topic
Microsoft
Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
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Reliability and Availability
IBM
No answers on this topic
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
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Performance
IBM
No answers on this topic
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
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Support Rating
IBM
No answers on this topic
Microsoft
We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
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In-Person Training
IBM
No answers on this topic
Microsoft
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
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Online Training
IBM
No answers on this topic
Microsoft
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
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Implementation Rating
IBM
No answers on this topic
Microsoft
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
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Alternatives Considered
IBM
No answers on this topic
Microsoft
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
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Return on Investment
IBM
  • The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
  • As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
  • Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.
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Microsoft
  • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
  • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
  • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
Read full review