IBM Storage Protect vs. Arcserve ShadowProtect

IBM Storage Protect is well-suited for large heterogenous environments, with skilled IT staff on-hand. You need a person (or group of people) to monitor day-to-day operations, tweak schedules where needed and be mindful of things that might go wrong. It is also well-suited if you have other IBM products that integrate well with Storage Protect, like Storage Protect Plus or IBM Defender. It is less suited for small companies, with only one person responsible for IT. Employing Storage Protect would be overkill and use too much time of the administrator.

Incentivized

In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.

Incentivized

• Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
• Like most of its competitors, Tivoli handles deduplication well.
• Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
• Command-line interface directly from my Db2 database servers.
• Both client and server-side deduplication, compression and encryption are available.
• If the requirements are zLinux and DB2 support then it's the most solid solution.
• Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
• Scalability is huge. Can be added onto easily.

Incentivized

• You can virtualize your backups using Virtualbox, a free program that works on any PC.
• Backups are versatile, and you can back up to any location you'd like.
• Alerting can be set up for failed backups.

Incentivized

• Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
• Operations center uses a lot of data and needs a lot of storage for larger environments
• Have not seen a redbook about it in the past 10 years

• The replication offsite can have issues over time. It takes manual involvement to keep it working right.
• SPX remote management isn't easy out of the box.

Incentivized

Not required, company closed. TSM is not used in my current role at my current job.

Incentivized

In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.

Incentivized

The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.

Incentivized

We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.

Incentivized

IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.

Incentivized

Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.

Incentivized

Not at the moment, but it can leverage the billing outcomes as per the scales.

Incentivized

• Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.

Incentivized

• We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
• The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
• While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
• Storagecraft Cloud is fairly expensive compared to competitors.

Incentivized