TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Storage Protect

    Score8.8 out of 10
    N/AIBM Storage Protect (formerly IBM Spectrum Protect, or Tivoli Storage Manager) provides data resilience for physical file servers, virtual environments, and applications. Organizations can scale up to manage billions of objects per backup server.N/A

    Arcserve ShadowProtect

    Score6.7 out of 10
    N/AShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A
    Pricing
    IBM Storage ProtectArcserve ShadowProtect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Storage ProtectArcserve ShadowProtect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Storage ProtectArcserve ShadowProtect
    Considered Both Products
    IBM
    No answer on this topic
    Arcserve
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    IBM Storage ProtectArcserve ShadowProtect
    Data Center Backup
    Comparison of Data Center Backup features of IBM Storage Protect and Arcserve ShadowProtect
    Feature
    IBM Storage Protect
    8.1
    6 Ratings
    4% below category average
    Arcserve ShadowProtect
    7.4
    1 Ratings
    8% below category average
    Universal recovery8.04 Ratings8.01 Ratings
    Instant recovery7.36 Ratings8.01 Ratings
    Recovery verification8.03 Ratings7.01 Ratings
    Business application protection8.74 Ratings9.01 Ratings
    Multiple backup destinations8.75 Ratings8.01 Ratings
    Incremental backup identification8.75 Ratings8.01 Ratings
    Backup to the cloud8.02 Ratings5.01 Ratings
    Deduplication and file compression8.75 Ratings6.01 Ratings
    Snapshots8.02 Ratings6.01 Ratings
    Flexible deployment7.32 Ratings7.01 Ratings
    Management dashboard7.75 Ratings7.01 Ratings
    Platform support8.56 Ratings8.01 Ratings
    Retention options7.06 Ratings9.01 Ratings
    Encryption9.05 Ratings8.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of IBM Storage Protect and Arcserve ShadowProtect
    Feature
    IBM Storage Protect
    -
    Ratings
    Arcserve ShadowProtect
    8.0
    1 Ratings
    0% below category average
    Continuous data protection00 Ratings9.01 Ratings
    Replication00 Ratings7.01 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of IBM Storage Protect and Arcserve ShadowProtect
    Feature
    IBM Storage Protect
    -
    Ratings
    Arcserve ShadowProtect
    7.0
    1 Ratings
    8% below category average
    Disaster Recovery Planning00 Ratings7.01 Ratings
    Hot Sites00 Ratings7.01 Ratings
    Disaster Recovery Testing00 Ratings7.01 Ratings
    Automated Disaster Recovery00 Ratings7.01 Ratings
    Best Alternatives
    IBM Storage ProtectArcserve ShadowProtect
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    HPE Zerto Software
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Storage ProtectArcserve ShadowProtect
    Likelihood to Recommend
    8.0
    (11 ratings)
    5.0
    (7 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (5 ratings)
    8.0
    (3 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Storage ProtectArcserve ShadowProtect
    Likelihood to Recommend
    IBM
    IBM Storage Protect is well-suited for large heterogenous environments, with skilled IT staff on-hand. You need a person (or group of people) to monitor day-to-day operations, tweak schedules where needed and be mindful of things that might go wrong. It is also well-suited if you have other IBM products that integrate well with Storage Protect, like Storage Protect Plus or IBM Defender. It is less suited for small companies, with only one person responsible for IT. Employing Storage Protect would be overkill and use too much time of the administrator.
    Incentivized
    Read full review
    Arcserve
    In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
    Incentivized
    Read full review
    Pros
    IBM
    • Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
    • Like most of its competitors, Tivoli handles deduplication well.
    • Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
    • Command-line interface directly from my Db2 database servers.
    • Both client and server-side deduplication, compression and encryption are available.
    • If the requirements are zLinux and DB2 support then it's the most solid solution.
    • Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
    • Scalability is huge. Can be added onto easily.
    Incentivized
    Read full review
    Arcserve
    • You can virtualize your backups using Virtualbox, a free program that works on any PC.
    • Backups are versatile, and you can back up to any location you'd like.
    • Alerting can be set up for failed backups.
    Incentivized
    Read full review
    Cons
    IBM
    • Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
    • Operations center uses a lot of data and needs a lot of storage for larger environments
    • Have not seen a redbook about it in the past 10 years
    Read full review
    Arcserve
    • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
    • SPX remote management isn't easy out of the box.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Not required, company closed. TSM is not used in my current role at my current job.
    Incentivized
    Read full review
    Arcserve
    No answers on this topic
    Usability
    IBM
    In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.
    Incentivized
    Read full review
    Arcserve
    No answers on this topic
    Support Rating
    IBM
    The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
    Incentivized
    Read full review
    Arcserve
    We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.
    Incentivized
    Read full review
    Arcserve
    Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    Not at the moment, but it can leverage the billing outcomes as per the scales.
    Incentivized
    Read full review
    Arcserve
    No answers on this topic
    Return on Investment
    IBM
    • Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
    Incentivized
    Read full review
    Arcserve
    • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
    • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
    • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
    • Storagecraft Cloud is fairly expensive compared to competitors.
    Incentivized
    Read full review
    ScreenShots