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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM watsonx Orchestrate

    Score8.2 out of 10
    N/AIBM® watsonx™ Orchestrate® leverages AI to automate complex workflows. The solution helps build, deploy, and manage AI assistants and agents. It offers a catalogue of pre-built agents and tools, low-code agent builder, multi-agent collaboration capabilities, and integrations with enterprise apps.

    $530

    per month

    SAP BPM

    Score7 out of 10
    N/ASAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.N/A
    Pricing
    IBM watsonx OrchestrateSAP BPM
    Editions & Modules
    Essential
    $500
    per month per subscription
    Essentials
    $500
    per month Per subscription
    Standard
    Enterprise
    Standard
    Enterprise
    per month Per subscription
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM watsonx OrchestrateSAP BPM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIBM watsonx Orchestrate can be deployed and run on IBM Cloud, AWS, or on-premises. Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.—
    More Pricing Information
    Community Pulse
    IBM watsonx OrchestrateSAP BPM
    Considered Both Products
    IBM
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    125 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    140 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    102 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    111 Answers
    No answers on this topic
    Features
    IBM watsonx OrchestrateSAP BPM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM watsonx Orchestrate and SAP NetWeaver BPM
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    26% above category average
    Dashboards00 Ratings10.02 Ratings
    Standard reports00 Ratings10.02 Ratings
    Custom reports00 Ratings10.02 Ratings
    Process Engine
    Comparison of Process Engine features of IBM watsonx Orchestrate and SAP NetWeaver BPM
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    18% above category average
    Process designer00 Ratings10.02 Ratings
    Process simulation00 Ratings10.02 Ratings
    Business rules engine00 Ratings10.02 Ratings
    SOA support00 Ratings10.02 Ratings
    Process player00 Ratings10.02 Ratings
    Support for modeling languages00 Ratings10.02 Ratings
    Form builder00 Ratings10.02 Ratings
    Model execution00 Ratings10.02 Ratings
    Collaboration
    Comparison of Collaboration features of IBM watsonx Orchestrate and SAP NetWeaver BPM
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    18% above category average
    Social collaboration tools00 Ratings10.02 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM watsonx Orchestrate and SAP NetWeaver BPM
    Feature
    IBM watsonx Orchestrate
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    21% above category average
    Content management00 Ratings10.02 Ratings
    Best Alternatives
    IBM watsonx OrchestrateSAP BPM
    Small Businesses
    No answers on this topic
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    No answers on this topic
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM watsonx OrchestrateSAP BPM
    Likelihood to Recommend
    7.8
    (133 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    4.5
    (5 ratings)
    7.0
    (1 ratings)
    Usability
    7.3
    (79 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (10 ratings)
    5.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM watsonx OrchestrateSAP BPM
    Likelihood to Recommend
    IBM
    For starters, most enterprise-grade organizations and Customers struggle to align their current IT estate and landscape with fast-moving, agile, AI-driven automation and development initiatives. All tooling, governance, structure, and frameworks available to support and facilitate the incorporation of this new but still cross-system technology layer are essential to minimize the risks of data leaks, unauthorized access, unbridled token consumption, and other issues. For some businesses and organizations with a handful of systems or a smaller footprint, the platform could be a bit too complex.
    Incentivized
    Read full review
    SAP
    It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
    Incentivized
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    Pros
    IBM
    • New and improved natural language processing yielding better results helps the assistants understand the intention behind the query.
    • Preserves context of communication, allowing the customers to establish inquiries on the website and continue on the mobile app without having extra informational input.
    • Intelligent conversations mean that complex paths that are branched based on the user's inputs allow for a much more natural flow of the conversation than fixed scripts.
    Incentivized
    Read full review
    SAP
    • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
    • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
    • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
    Read full review
    Cons
    IBM
    • I think that it needs to be able to integrate better with the knowledge catalogs. It currently provides a default database, which isn't quite large enough for enterprise use. We can connect that then to an external source, but it'd be nice if we could able just to instantiate one straight away.
    Incentivized
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    SAP
    • Live readings would be nice.
    • Easier to maneuver
    • Work with all systems with the press of one keystroke
    Incentivized
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    Likelihood to Renew
    IBM
    Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. Action flow and dialog flow we are currently in chatbot.
    Incentivized
    Read full review
    SAP
    As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
    Read full review
    Usability
    IBM
    With the growing use of AI and chatbots, it's very easy to use, and the conversational language makes it easier than keyword searches in a document. The contextual language processing is impressive. It's easy to integrate into our internal portal. The use of this tool would depend on each company's security and data sensitivity.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    IBM
    To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    IBM
    We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).
    Incentivized
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    SAP
    We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
    Incentivized
    Read full review
    Online Training
    IBM
    Excellent course material.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    IBM
    Overall the implementation was simple.
    Incentivized
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    SAP
    No answers on this topic
    Alternatives Considered
    IBM
    Strong ITSM and HR workflow automation with governance, ServiceNow excels in IT/HR but lacks flexibility for cross-departmental use cases such as demand planning, finance close, or procurement analytics. Orchestrate supports a broader set of enterprise functions beyond IT service automation. So, watsonx is a better approach than any other available tool in the market as of now, based on the use cases I've encountered and my efforts to understand the essence of the service.
    Read full review
    SAP
    I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
    Incentivized
    Read full review
    Scalability
    IBM
    From past 3+ years I am using IBM Watson in our current project easily can implement and manage and monitor user how their using. Is there and update also just update dialog is just enough to change no need to touch any other templates. Multiple language will support, and action and dialog speak recognize chatbot we can create as per client requirement. Overall, as of now good experience with IBM Watson.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    IBM
    • As a very small team WxO give us more time back and handles manual tasks.
    • WxO helps us reduce manual errors (and the time it takes to find and resolve.)
    • WxO, as a task scheduler and reminder system, helps us not forget certain key events with time-dependent requirements.
    Incentivized
    Read full review
    SAP
    • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
    • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
    Incentivized
    Read full review
    ScreenShots

    IBM watsonx Orchestrate Screenshots

    Screenshot of IBM® watsonx Orchestrate® homepage UI when you enter into the product.Screenshot of Catalog of AI agents and tools in different domains from multiple partnersScreenshot of Creating agents - from scratch or using a pre-built templateScreenshot of Multi Agent Collaboration - Employee Support Manager AgentScreenshot of IT domain agents from IBM and other partnersScreenshot of Integrations from multiple common applications