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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM watsonx Orchestrate

    Score8.2 out of 10
    N/AIBM® watsonx™ Orchestrate® leverages AI to automate complex workflows. The solution helps build, deploy, and manage AI assistants and agents. It offers a catalogue of pre-built agents and tools, low-code agent builder, multi-agent collaboration capabilities, and integrations with enterprise apps.

    $530

    per month

    Temenos Quantum

    Score10 out of 10
    N/ATemenos Quantum is a mobile app development tool based on technology acquired by Temenos with Kony and the Kony development platform in late 2019. They state with it, businesses can deliver a multiexperience digital journey for customers. The platform supports the development of web and native mobile applications incorporating wearables, chatbots, augmented reality, and conversational apps.N/A
    Pricing
    IBM watsonx OrchestrateTemenos Quantum
    Editions & Modules
    Essential
    $500
    per month per subscription
    Essentials
    $500
    per month Per subscription
    Standard
    Enterprise
    Standard
    Enterprise
    per month Per subscription
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM watsonx OrchestrateTemenos Quantum
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIBM watsonx Orchestrate can be deployed and run on IBM Cloud, AWS, or on-premises. Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.—
    More Pricing Information
    Community Pulse
    IBM watsonx OrchestrateTemenos Quantum
    Considered Both Products
    IBM
    No answer on this topic
    Temenos
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    125 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    140 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    102 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    111 Answers
    No answers on this topic
    Best Alternatives
    IBM watsonx OrchestrateTemenos Quantum
    Small Businesses
    No answers on this topic
    Swiftify
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Xamarin
    Score6 out of 10
    Enterprises
    No answers on this topic
    Swiftify
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM watsonx OrchestrateTemenos Quantum
    Likelihood to Recommend
    7.8
    (133 ratings)
    6.5
    (2 ratings)
    Likelihood to Renew
    4.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (79 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (10 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM watsonx OrchestrateTemenos Quantum
    Likelihood to Recommend
    IBM
    For starters, most enterprise-grade organizations and Customers struggle to align their current IT estate and landscape with fast-moving, agile, AI-driven automation and development initiatives. All tooling, governance, structure, and frameworks available to support and facilitate the incorporation of this new but still cross-system technology layer are essential to minimize the risks of data leaks, unauthorized access, unbridled token consumption, and other issues. For some businesses and organizations with a handful of systems or a smaller footprint, the platform could be a bit too complex.
    Incentivized
    Read full review
    Temenos
    Improve performance while the app is in production. The init app development in planning, the testing stage is not an ideal scenario to use KDC yet.
    Incentivized
    Read full review
    Pros
    IBM
    • New and improved natural language processing yielding better results helps the assistants understand the intention behind the query.
    • Preserves context of communication, allowing the customers to establish inquiries on the website and continue on the mobile app without having extra informational input.
    • Intelligent conversations mean that complex paths that are branched based on the user's inputs allow for a much more natural flow of the conversation than fixed scripts.
    Incentivized
    Read full review
    Temenos
    • Cross-platform mobile development - we used this for developing the app on a native platform (which could be iOS, Android). Kony offers tools that are useful because they decrease costs and increase the speed at which apps are developed. In addition, cross-platform mobile development tools are generally quite simple to use as they are based off of the common languages for scripting, including CSS, HTML, and JavaScript. It has become easy to find resources with the skill set especially because this is based out of common languages.
    • In Kony mobility platform Visualizer makes app development quick and easy. Tons of documentation online.
    • Used Kony to develop an amazing app that serves our customers well. WYSIWYG interface is great for building interfaces quickly. Build and test quickly for many different targets.
    Incentivized
    Read full review
    Cons
    IBM
    • I think that it needs to be able to integrate better with the knowledge catalogs. It currently provides a default database, which isn't quite large enough for enterprise use. We can connect that then to an external source, but it'd be nice if we could able just to instantiate one straight away.
    Incentivized
    Read full review
    Temenos
    • Manuals or instructions need to be streamlined with its high pricing.
    • It's a very intricate platform. It only performs moderately while the app is currently in operation.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. Action flow and dialog flow we are currently in chatbot.
    Incentivized
    Read full review
    Temenos
    No answers on this topic
    Usability
    IBM
    With the growing use of AI and chatbots, it's very easy to use, and the conversational language makes it easier than keyword searches in a document. The contextual language processing is impressive. It's easy to integrate into our internal portal. The use of this tool would depend on each company's security and data sensitivity.
    Incentivized
    Read full review
    Temenos
    No answers on this topic
    Performance
    IBM
    To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
    Incentivized
    Read full review
    Temenos
    No answers on this topic
    Support Rating
    IBM
    We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).
    Incentivized
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    Temenos
    No answers on this topic
    Online Training
    IBM
    Excellent course material.
    Incentivized
    Read full review
    Temenos
    No answers on this topic
    Implementation Rating
    IBM
    Overall the implementation was simple.
    Incentivized
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    Temenos
    No answers on this topic
    Alternatives Considered
    IBM
    Strong ITSM and HR workflow automation with governance, ServiceNow excels in IT/HR but lacks flexibility for cross-departmental use cases such as demand planning, finance close, or procurement analytics. Orchestrate supports a broader set of enterprise functions beyond IT service automation. So, watsonx is a better approach than any other available tool in the market as of now, based on the use cases I've encountered and my efforts to understand the essence of the service.
    Read full review
    Temenos
    We evaluated variety of platforms like Xamarin, Sencha, PhoneGap. When we were initially evaluating Xamarin, it was not Microsoft and so the releases and features were not very streamlined. Also licensing was a issue with that. Sencha was a very attractive cross mobile platform but was expensive. Just for handful of developers price was high. Ours is big enterprise so licensing costs became huge. PhoneGap is based out of open source Apache Cordova project and is completely free to use, which goes some way to explain its popularity. The enterprise version boasts marketing features via Adobe’s Marketing Cloud, so when it launches it will probably be monetized. Comparing with the features platform has to offer and the price tag attached to it, we narrowed down to using Kony.
    Incentivized
    Read full review
    Scalability
    IBM
    From past 3+ years I am using IBM Watson in our current project easily can implement and manage and monitor user how their using. Is there and update also just update dialog is just enough to change no need to touch any other templates. Multiple language will support, and action and dialog speak recognize chatbot we can create as per client requirement. Overall, as of now good experience with IBM Watson.
    Incentivized
    Read full review
    Temenos
    No answers on this topic
    Return on Investment
    IBM
    • As a very small team WxO give us more time back and handles manual tasks.
    • WxO helps us reduce manual errors (and the time it takes to find and resolve.)
    • WxO, as a task scheduler and reminder system, helps us not forget certain key events with time-dependent requirements.
    Incentivized
    Read full review
    Temenos
    • Positive on ROI. I'm constantly utilizing Kony since it's a robust tool capable of publishing.
    • It also shares prototype creations of apps in a highly intuitive and customizable environment. It provides a preview of apps in real-time. Collaboration is seamless. Important functionality includes smartphone features (without any written code involved) and accessibility to a browser, maps, and SMS.
    • Trying to understand the user manual can be challenging since there are way too many features available. All of them aren't really necessary for beginners. And they've yet to offer them in a "phased" approach.
    Incentivized
    Read full review
    ScreenShots

    IBM watsonx Orchestrate Screenshots

    Screenshot of IBM® watsonx Orchestrate® homepage UI when you enter into the product.Screenshot of Catalog of AI agents and tools in different domains from multiple partnersScreenshot of Creating agents - from scratch or using a pre-built templateScreenshot of Multi Agent Collaboration - Employee Support Manager AgentScreenshot of IT domain agents from IBM and other partnersScreenshot of Integrations from multiple common applications