ICE Chat vs. LiveChat
ICE Chat vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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ICE Chat | N/A | ICE Chat (for Integrated Customer Engagement) from Etech Global Services in Nacogdoches, Texas is a live chat tool. | N/A | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
ICE Chat | LiveChat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ICE Chat | LiveChat | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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ICE Chat | LiveChat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ICE Chat | LiveChat | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
ICE Chat | LiveChat | |
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Likelihood to Recommend | Etech Global Services No answers on this topic | LiveChat |
Pros | Etech Global Services No answers on this topic | LiveChat |
Cons | Etech Global Services No answers on this topic | LiveChat |
Support Rating | Etech Global Services No answers on this topic | LiveChat |
Alternatives Considered | Etech Global Services No answers on this topic | LiveChat |
Return on Investment | Etech Global Services No answers on this topic | LiveChat |
ScreenShots | ICE Chat Screenshots | LiveChat Screenshots |