iCIMS Talent Cloud vs. Rakuna Recruit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iCIMS
Score 7.0 out of 10
N/A
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
$1,700
per month
Rakuna Recruit
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Rakuna Recruit is a campus recruiting solution for recruiters who have trouble handling stacks of paper resumes and managing candidates’ information amidst the constant travel between campus recruiting events. With Rakuna Recruit, recruiters can capture resumes and evaluate prospects instantly, quickly track their data on a dashboard, and manage recruiting events all in one place. The Rakuna Platform includes Rakuna Recruit, the mobile app for campus recruiting events, and Rakuna Recruit…N/A
Pricing
iCIMS Talent CloudRakuna Recruit
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iCIMSRakuna Recruit
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
More Pricing Information
Community Pulse
iCIMS Talent CloudRakuna Recruit
Top Pros
Top Cons
Features
iCIMS Talent CloudRakuna Recruit
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
iCIMS Talent Cloud
7.8
126 Ratings
Rakuna Recruit
-
Ratings
Job Requisition Management8.3123 Ratings00 Ratings
Company Website Posting8.6117 Ratings00 Ratings
Publish to Social Media7.8103 Ratings00 Ratings
Job Search Site Posting8.4108 Ratings00 Ratings
Customized Application Form6.5111 Ratings00 Ratings
Resume Management7.6120 Ratings00 Ratings
Duplicate Candidate Prevention6.0114 Ratings00 Ratings
Candidate Search8.1121 Ratings00 Ratings
Applicant Tracking8.9122 Ratings00 Ratings
Collaboration8.8110 Ratings00 Ratings
Task Creation and Delegation7.393 Ratings00 Ratings
Email Templates8.1122 Ratings00 Ratings
User Permissions8.0120 Ratings00 Ratings
Notifications and Alerts7.0108 Ratings00 Ratings
Reporting7.5121 Ratings00 Ratings
User Ratings
iCIMS Talent CloudRakuna Recruit
Likelihood to Recommend
7.6
(147 ratings)
-
(0 ratings)
Likelihood to Renew
8.1
(31 ratings)
-
(0 ratings)
Usability
8.9
(68 ratings)
-
(0 ratings)
Availability
9.1
(10 ratings)
-
(0 ratings)
Performance
8.2
(6 ratings)
-
(0 ratings)
Support Rating
6.6
(112 ratings)
-
(0 ratings)
Online Training
7.9
(3 ratings)
-
(0 ratings)
Implementation Rating
6.3
(8 ratings)
-
(0 ratings)
Configurability
5.0
(2 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
7.8
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
User Testimonials
iCIMS Talent CloudRakuna Recruit
Likelihood to Recommend
iCIMS
iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
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Rakuna
No answers on this topic
Pros
iCIMS
  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
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Rakuna
No answers on this topic
Cons
iCIMS
  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
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Rakuna
No answers on this topic
Likelihood to Renew
iCIMS
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
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Rakuna
No answers on this topic
Usability
iCIMS
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
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Rakuna
No answers on this topic
Reliability and Availability
iCIMS
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
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Rakuna
No answers on this topic
Performance
iCIMS
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
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Rakuna
No answers on this topic
Support Rating
iCIMS
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
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Rakuna
No answers on this topic
Online Training
iCIMS
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
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Rakuna
No answers on this topic
Implementation Rating
iCIMS
I wasn't involved with the implementation. It was before my time
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Rakuna
No answers on this topic
Alternatives Considered
iCIMS
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
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Rakuna
No answers on this topic
Scalability
iCIMS
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
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Rakuna
No answers on this topic
Return on Investment
iCIMS
  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
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Rakuna
No answers on this topic