Item: iCIMS Talent Cloud
Rating: 9
Author: Naveen Gagadam

Overall Satisfaction with iCIMS Talent Cloud

Use Cases and Deployment Scope

We use iCIMS for applicants to create their profile and enter all their info including but not limited to: name, DOB, address, gender, total work experience in years, companies and positions worked for in the past seven years, resumes, CV, etc. We also capture additional demographic information like race, ethnicity, current employment, industry, etc.

Pros and Cons

Pros

Recruiting
Onboarding
Resume matching
Skill set matching
Industry matching
Position matching
Matching on experience in years

Cons

Data quality
Integration with other HR systems
Improve latency of their website
Make data sets concise so no unnecessary data is interfaced

Return on Investment

Reduced a lot of overhead with our internal HRCs saving both time and hours
Automated tools help interface and integrate candidate, employee data into our core HR system saving manual intervention, time, and labor.
Ease of use website so anyone [can] do it with little to no training

Alternatives Considered

HealthcareSource Employee Onboarding

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Support Rating

Service tickets are addresses diligently and resolved within expected times.

Other Software Used

OptimaHub from Equifax (formerly Datalicious), When I Work, Oracle Access Management

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

Likelihood to Recommend

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

iCIMS Feature Ratings

Comments

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Scalable and easily integrates with other core HR systems on the market.

Software Version