Passly by ID Agent vs. One Identity Defender

If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.

Incentivized

Frankly, it is suited both when someone is working from home or in office. There can be kids who would fiddle with the machine or in office, someone might do it knowingly or unknowingly. This added layer ensures that the user is a tad bit safer. The only problem is that, once you login, you don't get triggers for an entire day. I wish if they add a trigger after every hour or two. I know it would be annoying but at least my identity is secure.

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Fast to connect
• Easy to use
• Doesn't slow down my computer

Incentivized

• Does not offer faster login for trusted devices.
• App requires multiple clicks to get to security code.
• App is slow to load.
• App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

Incentivized

• Remove the need to enter Windows password
• Sensitive to interruptions in internet connectivity

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.

Incentivized

Bomgar is much easier to set up & there is only one step when connecting while Defender takes a few steps.

Incentivized

• Kaseya has allowed us to be more secure.
• It's allowed us to link multiple 2FA devices to one account.
• It's provided us with basic logging.

Incentivized

• Defender allows me to connect to the clients environment
• Without Defender I would not be able to support my client

Incentivized