TrustRadius

Passly by ID Agent vs. One Identity Defender

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Passly by ID Agent
Score 2.3 out of 10
N/A
Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
One Identity Defender
Score 9.0 out of 10
N/A
One Identity, formerly Dell Software, offers Defender, a multi-factor authentication system.N/A
Pricing
Passly by ID AgentOne Identity Defender
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Passly by ID AgentOne Identity Defender
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Passly by ID AgentOne Identity Defender
Considered Both Products
Passly by ID Agent
SN
Scott Nelson
IT Specialist
Chose Passly by ID Agent
I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified …
Verified User
Anonymous
Chose Passly by ID Agent
Google's Authenticator app is easy and streamlined, like much of Google's products. The home screen shows you the security code and how much time is left. Kaseya's AuthAnvil requires multiple clicks to even reach the security code, and only has a progress bar that lets you …
Leonard Johnson | TrustRadius Reviewer
Leonard Johnson
Technical Support
Chose Passly by ID Agent
Kaseya’s products have a lot of features to them that help an MSP do their job. Accessing and getting to them is a lot easier with AuthAnvil. It’s secure and easy to use. Atera has a similar design, but overall you don’t come close to Kaseya’s products. I often found myself …
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
Chose Passly by ID Agent
We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in …
Verified User
Anonymous
Chose Passly by ID Agent
I am currently testing Okta as well. Okta seems to have a lot more functionality. They have integrations with mostly every SaaS around. They have a smoother Windows 2FA that includes push notifications and Yubikey integration. AuthAnvil is the only 2FA service available for …
Verified User
Anonymous
Chose Passly by ID Agent
We are pretty satisfied with the features and price of Kaseya. It's easier to deploy than say Entrust or Symantec. What really makes it stand out is the integration with the overall Kaseya environment and managing everything from one pane of glass.
One Identity Defender
Verified User
Anonymous
Chose One Identity Defender
Bomgar is much easier to set up & there is only one step when connecting while Defender takes a few steps.
Features
Passly by ID AgentOne Identity Defender
Identity Management
Comparison of Identity Management features of Product A and Product B
Passly by ID Agent
6.8
Ratings
19% below category average
One Identity Defender
-
Ratings
ID-Management Access Control9.20 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.60 Ratings00 Ratings
Multi-Factor Authentication1.00 Ratings00 Ratings
Password Management9.90 Ratings00 Ratings
Account Provisioning and De-provisioning1.00 Ratings00 Ratings
ID Management Workflow Automation10.00 Ratings00 Ratings
Best Alternatives
Passly by ID AgentOne Identity Defender
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Dashlane Password Manager
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Score 9.1 out of 10
WatchGuard AuthPoint
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Score 9.0 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
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Score 10.0 out of 10
Cisco Duo
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Enterprises
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RSA Access Manager (Discontinued)
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All AlternativesView all alternativesView all alternatives
User Ratings
Passly by ID AgentOne Identity Defender
Likelihood to Recommend
1.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.1
(0 ratings)
-
(0 ratings)
User Testimonials
Passly by ID AgentOne Identity Defender
Likelihood to Recommend
From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.
SN
Scott Nelson
IT Specialist
Read full review
Frankly, it is suited both when someone is working from home or in office. There can be kids who would fiddle with the machine or in office, someone might do it knowingly or unknowingly. This added layer ensures that the user is a tad bit safer. The only problem is that, once you login, you don't get triggers for an entire day. I wish if they add a trigger after every hour or two. I know it would be annoying but at least my identity is secure.
Verified User
Anonymous
Read full review
Pros
  • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
  • AuthAnvil applications are easy for the end-user to install.
  • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
Read full review
  • Fast to connect
  • Easy to use
  • Doesn't slow down my computer
Verified User
Anonymous
Read full review
Cons
  • Web interfaces are relatively complex, not entirely ready for end-users
  • Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
  • It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)
Ricardo Rodriguez | TrustRadius Reviewer
Ricardo Rodriguez
Chief Information Technology Officer
Read full review
  • Remove the need to enter Windows password
  • Sensitive to interruptions in internet connectivity
Verified User
Anonymous
Read full review
Usability
Simplicity of use combined with price and low system resources.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
Leonard Johnson | TrustRadius Reviewer
Leonard Johnson
Technical Support
Read full review
No answers on this topic
Alternatives Considered
We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
Read full review
Bomgar is much easier to set up & there is only one step when connecting while Defender takes a few steps.
Verified User
Anonymous
Read full review
Return on Investment
  • Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
  • AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.
Verified User
Anonymous
Read full review
  • Defender allows me to connect to the clients environment
  • Without Defender I would not be able to support my client
Verified User
Anonymous
Read full review
ScreenShots