ID.me vs. Varonis Data Security Platform

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.

Incentivized

The most highlighted feature of Varonis Data Security Platform is the data analyzing mechanism. It analyzes your data all the time with some special algorithms to detect any unusual activities so that it can identify any unusual behavior or users and
take necessary action to save your sensitive data. They also offer a complete dashboard solution for their customers to control across different data stores, see their current state, and any security breaches to be addressed manually.

Incentivized

• Scalable audience size
• Easy integration with Shopify
• Secure customer verification

Incentivized

• Varonis logging is very robust and captures all audit events being sent from the file servers.
• The ability to report and alert on Active Directory account events works very well with file activity monitoring. It can show the complete picture of what an account did while being used.
• Have a customizable dashboard is great for being able to show upper management information that only pertains to them.

• Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
• Be conscious that people do not like to provide their SS#.

Incentivized

• Implementation can be challenging in some areas and can only be executed by the vendor
• Implementation can only be executed by the vendor and additional work can be chargeable
• Licensing can be improved upon
• Agent based so implementation can be longer than expected

Incentivized

I wish the cost was a little bit lower and increase functionality and features would give it 10/10.

Incentivized

Support has always been very responsive and addressed any issues we may have had in the past. Some local engineers are willing to come onsite or work over a web session to discuss creating a new rule set or look at some issues. Getting issues address has never been a problem. There was one feature we had trouble getting to function correctly, but support and local engineers were willing to work with us as much as needed to get it working correctly for our organization.

Incentivized

We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.

Incentivized

Actually, we didn't expend much time evaluating other file auditing platforms. We chose Varonis just after a serious incident and we had already heard about Varonis at a Netapp event. So it was an easy choice. We called Varonis and asked them for a PoC, that's it. The PoC became a production and it is running until this day.

Incentivized

• Raises AOV for select segments
• Brings new customers to our store

Incentivized

• We have identified data classifications issues that our organization was not aware of prior to the implementation.
• The tool does take a dedicated resource for it to be effective.
• Varonis has improved the speed with which we can fulfill audit requests, leaving us more time for other tasks.

Incentivized