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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ideagen Collaboration Portal

    Score9.1 out of 10
    N/AIdeagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.

    $10

    per user/per month

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    Ideagen Collaboration PortalSAP Jam
    Editions & Modules
    Huddle
    $10
    per user/per month
    Huddle Plus
    Contact sales team
    Huddle Premier
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Ideagen Collaboration PortalSAP Jam
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Ideagen Collaboration PortalSAP Jam
    Project Management
    Comparison of Project Management features of Ideagen Collaboration Portal and SAP Jam
    Feature
    Ideagen Collaboration Portal
    7.2
    6 Ratings
    7% below category average
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management9.16 Ratings7.92 Ratings
    Gantt Charts9.01 Ratings8.01 Ratings
    Scheduling4.53 Ratings9.01 Ratings
    Workflow Automation4.52 Ratings8.01 Ratings
    Mobile Access6.46 Ratings8.03 Ratings
    Search6.56 Ratings8.03 Ratings
    Visual planning tools10.01 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Ideagen Collaboration Portal and SAP Jam
    Feature
    Ideagen Collaboration Portal
    8.8
    5 Ratings
    10% above category average
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat10.03 Ratings7.02 Ratings
    Notifications4.54 Ratings9.23 Ratings
    Discussions9.03 Ratings9.23 Ratings
    Surveys9.01 Ratings6.53 Ratings
    Internal knowledgebase10.04 Ratings9.33 Ratings
    Integrates with GoToMeeting9.01 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts10.01 Ratings4.01 Ratings
    Integrates with Outlook9.02 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Ideagen Collaboration Portal and SAP Jam
    Feature
    Ideagen Collaboration Portal
    7.6
    6 Ratings
    5% below category average
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning9.16 Ratings9.63 Ratings
    Video files7.35 Ratings7.33 Ratings
    Audio files6.45 Ratings7.53 Ratings
    Document collaboration6.56 Ratings6.02 Ratings
    Access control6.56 Ratings8.93 Ratings
    Advanced security features10.05 Ratings6.02 Ratings
    Integrates with Google Drive8.01 Ratings4.01 Ratings
    Device sync7.34 Ratings7.01 Ratings
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    Ideagen Collaboration PortalSAP Jam
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    Score9.5 out of 10
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    Score9.5 out of 10
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    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ideagen Collaboration PortalSAP Jam
    Likelihood to Recommend
    9.1
    (6 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    Ideagen Collaboration PortalSAP Jam
    Likelihood to Recommend
    Ideagen
    If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
    Incentivized
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Ideagen
    • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
    • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
    • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Ideagen
    • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
    • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
    • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Ideagen
    No answers on this topic
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Ideagen
    Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
    Incentivized
    Read full review
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Support Rating
    Ideagen
    No answers on this topic
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Alternatives Considered
    Ideagen
    We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
    Incentivized
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Return on Investment
    Ideagen
    • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
    • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
    • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots

    Ideagen Collaboration Portal Screenshots

    Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview