Ideagen Workplace Training vs. Skillsoft Coaching

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.

Incentivized

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development
• Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month.
• Include a wide variety of learning media such as eLearning courses, books, book summaries and videos.

Incentivized

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

• The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required"
• They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets.
• Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make.

Incentivized

I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.

Incentivized

It would be 10 but for the fact that sometimes, the transition from training to test is not smooth. The user can finish the course but not be prompted to proceed to doing the test. This makes us have incomplete Profiles on the system sometimes. The issue with this is that some people might not receive their DSE equipment.

Incentivized

There are things that could be easier. Having a more customizable carousel that can rotate relevant content in and out on a regular basis would be nice. They could also make some of the video content more engaging. Some of it is pretty dull and people can lose interest pretty fast.

Incentivized

Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.

Incentivized

Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY

Incentivized

We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.

Incentivized

• It enables us avoid waste by narrowing down staff DSE needs.
• The ability to monitor the number of licenses used is clear and enables us to spend according to our needs.

Incentivized

• The ability to have on-demand training saves money in not having to have an in-house trainer.
• Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time.

Incentivized